Service Engineer – South

Alliance Recruitment Agency; Madurai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Alliance Recruitment Agency is seeking a Service Engineer to support pre-installation, installation, and post-installation activities for solar string inverters in Tamil Nadu. The role involves attending client calls, providing both remote and on-site assistance, and analyzing installations to suggest modifications.

You will travel to solar sites across Tamil Nadu, maintain a database of service calls, manage client expectations, and ensure compliance with inverter installation manuals and

Qualifications

• Minimum 1 year of experience in solar project or service engineering.
• Ability to work effectively in a team and manage client expectations.
• Strong communication and leadership skills.

Responsibilities

• Oversee the complete territory of Tamil Nadu and other southern states based on service requirements.
• Provide technical support to solar installers and EPC customers.
• Maintain a database of client service calls and solutions provided.
• Travel to solar sites in Tamil Nadu as required.
• Communicate effectively with clients, managing their technical queries and maintaining strong relationships with clients and the operations team.
• Provide modifications and rectify service issues as needed in previously installed inverters.
• Ensure adherence to user manuals and inverter installation instructions.

Skills

Strong communication

Leadership

Teamwork

Travel readiness

Job description

Job Summary

The Service Engineer will be responsible for providing support during the pre-installation, installation, and post-installation of solar string inverters. The role involves attending client calls, offering both remote and on-site assistance, analyzing installations, suggesting modifications if necessary, and addressing service issues related to previously installed string inverters.

Roles & Responsibilities:

• Oversee the complete territory of Tamil Nadu and other southern states based on service requirements.


• Provide technical support to solar installers and EPC customers.


• Maintain a database of client service calls and solutions provided.


• Travel to solar sites in Tamil Nadu as required.


• Communicate effectively with clients, managing their technical queries and maintaining strong relationships with clients and the operations team.


• Provide modifications and rectify service issues as needed in previously installed inverters.


• Ensure the adherence to user manuals and inverter installation instructions.

Key Requirements:

• Minimum 1 year of experience in solar project or service engineering.


• Ability to work effectively in a team and manage client expectations.


• Strong communication and leadership skills.