Field Service engineer

Dentalkart; Delhi; In loco; INR 600.000 - 1.200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Travel allowance

Performance incentives

Learning & development opportunities

Employee benefits as per policy

Descrizione del lavoro

Dentalkart is seeking a skilled Field Service Engineer to join our team. The role involves installing, maintaining, and servicing dental equipment at customer locations, with regular field visits to clinics and hospitals to ensure optimal operation and timely technical support.

The ideal candidate will diagnose and troubleshoot issues, perform preventive and corrective maintenance, and educate customers on equipment handling.

Competenze

• Install, commission, and demonstrate dental equipment at customer locations.
• Diagnose and troubleshoot technical issues related to dental equipment.
• Perform preventive and corrective maintenance as required.
• Attend customer complaints and provide timely technical solutions.
• Travel to different customer locations as per business requirements.

Mansioni

• Install, commission, and demonstrate dental equipment at customer locations.
• Diagnose and troubleshoot technical issues related to dental equipment.
• Perform preventive and corrective maintenance as required.
• Conduct regular service visits and ensure equipment is functioning efficiently.
• Attend customer complaints and provide timely technical solutions.
• Maintain proper service reports, installation records, and documentation.
• Coordinate with internal teams for spare parts, replacements, and technical support.
• Educate customers on the proper operation, handling, and basic maintenance of equipment.
• Ensure customer satisfaction through professional and timely service.
• Travel to different customer locations as per business requirements.

Descrizione del lavoro

We are looking for a skilled and customer-focused Field Service Engineer to join our team at Dentalkart. The ideal candidate will be responsible for installation, maintenance, troubleshooting, and servicing of dental equipment at customer locations.

The role involves regular field visits to dental clinics, hospitals, and other healthcare facilities to ensure proper functioning of equipment and provide timely technical support.

Requirements

Install, commission, and demonstrate dental equipment at customer locations.

Diagnose and troubleshoot technical issues related to dental equipment.

Perform preventive and corrective maintenance as required.

Conduct regular service visits and ensure equipment is functioning efficiently.

Attend customer complaints and provide timely technical solutions.

Maintain proper service reports, installation records, and documentation.

Coordinate with internal teams for spare parts, replacements, and technical support.

Educate customers on the proper operation, handling, and basic maintenance of equipment.

Ensure customer satisfaction through professional and timely service.

Travel to different customer locations as per business requirements.

Follow company safety, service, and quality standards.

Competitive salary based on experience and skills.

Travel allowance/reimbursement for official field visits.

Performance-based incentives.

Hands-on exposure to dental and healthcare equipment.

Learning and development opportunities.

Supportive and professional work environment.

Career growth opportunities within the organization.

Employee benefits as per company policy.