Field Service engineer

Dentalkart; New Delhi; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Travel allowance

Performance incentives

Hands-on training

Learning & development

Career growth

Employee benefits

Job summary

Dentalkart in New Delhi, India is seeking a Field Service Engineer to install, maintain, troubleshoot, and service dental equipment at customer sites. You will travel to various locations, diagnose issues, perform preventive maintenance, and ensure high customer satisfaction.

The role emphasizes on-site service, accurate reporting, and collaboration with internal teams for parts and support. A hands-on approach and safety compliance are essential.

Qualifications

• Experience installing and commissioning dental equipment at customer sites.
• Ability to diagnose and troubleshoot technical issues on dental devices.
• Perform preventive and corrective maintenance as required.
• Maintain service reports, installation records, and documentation.

Responsibilities

• Install, commission, and demonstrate dental equipment at customer locations.
• Diagnose and troubleshoot technical issues related to dental equipment.
• Perform preventive and corrective maintenance as required.
• Conduct regular service visits and ensure equipment is functioning efficiently.
• Attend customer complaints and provide timely technical solutions.
• Coordinate with internal teams for spare parts, replacements, and technical support.
• Educate customers on proper operation and basic maintenance of equipment.
• Travel to different customer locations as per business requirements.
• Follow company safety, service, and quality standards.

Skills

Install & commission

Troubleshooting

Preventive maintenance

Documentation

Customer service

Travel readiness

Job description

Field Service Engineer to join our team at Dentalkart . The ideal candidate will be responsible for installation, maintenance, troubleshooting, and servicing of dental equipment at customer locations.

Requirements

• Install, commission, and demonstrate dental equipment at customer locations.
• Diagnose and troubleshoot technical issues related to dental equipment.
• Perform preventive and corrective maintenance as required.
• Conduct regular service visits and ensure equipment is functioning efficiently.
• Attend customer complaints and provide timely technical solutions.
• Maintain proper service reports, installation records, and documentation.
• Coordinate with internal teams for spare parts, replacements, and technical support.
• Educate customers on the proper operation, handling, and basic maintenance of equipment.
• Ensure customer satisfaction through professional and timely service.
• Travel to different customer locations as per business requirements.
• Follow company safety, service, and quality standards.

Benefits

• Competitive salary based on experience and skills.
• Travel allowance/reimbursement for official field visits.
• Performance-based incentives.
• Hands-on exposure to dental and healthcare equipment.
• Learning and development opportunities.
• Supportive and professional work environment.
• Career growth opportunities within the organization.
• Employee benefits as per company policy.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.