Field Service Engineer

Indian Manpower Services; Chennai; On-site; INR 300,000 - 600,000; Full time

Job summary

Indian Manpower Services in Tamil Nadu is seeking a Field Service Engineer to install, commission, and troubleshoot our products at customer sites. You will deliver on-site service, coordinate with the sales team to understand customer needs, and provide after-sales support to ensure high satisfaction.

The role emphasizes strong customer service, hands-on problem solving, and a commitment to delivering reliable service in a dynamic field environment.

Qualifications

• Bachelor’s degree or diploma in engineering preferred.
• Experience in field service or service operations.
• Strong diagnostic and problem-solving abilities.

Responsibilities

• Perform on-site installations and commissioning at customer sites.
• Conduct routine maintenance checks to prevent issues.
• Troubleshoot and resolve technical problems promptly.
• Collaborate with the sales team to identify customer needs and tailor service solutions.
• Provide after-sales support to ensure customer satisfaction.

Skills

Field Service

Troubleshooting

Installation

Maintenance

Customer Service

Sales Collaboration

Job description

We are seeking a dedicated and skilled Field Service Engineer to join our team in Tamil Nadu. The ideal candidate will be responsible for providing exceptional service and support to our customers, ensuring that all service operations are executed efficiently and effectively. This role involves installation, commissioning, and troubleshooting of our products, as well as providing after-sales service to enhance customer satisfaction. Key responsibilities include performing on-site installations, conducting routine maintenance checks, and addressing any technical issues that arise during service operations. The Field Service Engineer will also be expected to collaborate closely with the sales team to identify customer needs and provide tailored solutions. Strong customer service skills are essential, as this role requires direct interaction with clients to ensure their needs are met and any concerns are addressed promptly. The successful candidate will possess a solid understanding of service engineering principles and demonstrate proficiency in troubleshooting and problem-solving. If you are passionate about delivering high-quality service and have a background in sales and service operations, we encourage you to apply for this exciting opportunity.