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IndiaMART is seeking a client servicing professional to champion relations with our diverse client base, helping them maximize value from our B2B marketplace. You will own monthly client retention and renewal targets, develop trust, understand business needs, and recommend tailored solutions to drive growth.
As an individual contributor, you will conduct 4-5 in-person client meetings daily, maximize revenue through upselling and cross-selling, and ensure timely follow-ups and prompt resolution
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.
Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2Bmarketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell.