Tele Sales Executive

IndiaMART; Dadri; Sur place; INR 279 000 - 424 000; Plein temps

Avantages offerts par ce poste

Weekly salary payout

Incentive programs

Learning culture

Mediclaim benefit

Life insurance

Résumé du poste

IndiaMART is seeking a Client Servicing professional to champion client relationships and drive growth. You will engage with clients via telephonic/video calls, ensuring they derive value from IndiaMART services and e-catalog offerings.

You will independently manage retention, renewals, and upsell opportunities to boost revenue. The role emphasizes proactive communication, timely follow-ups, and resolving issues to maintain high client satisfaction.

Qualifications

• Experience in client servicing or sales is preferred.
• Strong communication and listening skills required.
• Ability to work independently and meet targets.

Responsabilités

• Build and manage productive relationships with clients via telephonic or video calls.
• Ensure clients use and derive benefit from IndiaMART services.
• Maximize revenue by upselling services and meeting retention targets.
• Follow up diligently to ensure timely closures and resolve complaints.
• Conduct 10–15 meaningful calls daily with clients.

Connaissances

Client handling

Tele-sales

Active listening

Verbal & written communication

Independent work

Formation

B Tech / Graduate

MBA (2026 batch)

Description du poste

Job description

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.

Key responsibilities:

• Position holder will be an individual contributor
• Build and manage productive, professional relationships with clients using telephonic and/or video conversations
• Ensure clients are using and deriving benefit from IndiaMART
• Ensure products/services in clients e-catalog are accurately defined
• Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Prompt resolution of complaints
• Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate:

• Client handling and application of Tele-sales techniques
• Active listening and understand the business contexts of clients
• Good Verbal and written communication
• Ability to work independently

You Can Apply if you have:

• 70%+ marks in 10th and 12th if you are a fresher.
• 65% Marks in 10th and 12th if you are an experienced.
• B Tech / Graduate with minimum 9 months experience in sales, or Freshers MBA 2026 batch

Why Join IndiaMART:

Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell.

• Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees.
• Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more.
• Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.
• Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development.
• Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee.
• Life insurance benefit: Upto 8 lac amounting at no extra cost