Field Risk Officer

Equitas Small Finance Bank Ltd.; Jodhpur, Jalora; On-site; INR 350,000 - 500,000; Full time

Job summary

Equitas Small Finance Bank Ltd. is seeking a Field Risk Officer in the North region, based in Rajasthan (Jodhpur/Jalore area). The role focuses on risk containment, collections targets, and new member acquisition through AOC, with cross-sell responsibilities and emphasis on customer retention.

The position requires 1-3 years of experience, permanent employment, and is based in Rajasthan under the RCU - IB department. End date is 04 Nov 2026.

Qualifications

• Relevant experience in field risk or microfinance operations is preferred.
• Experience in collections targets and client acquisition activities.
• Ability to analyze risk indicators and maintain portfolio health.
• Strong customer service and relationship management skills.
• Good communication and negotiation abilities.

Responsibilities

• Achieve collections target for allocated centres each month.
• Acquire new members through AOC channel and build portfolio.
• Cross-sell products to customers to meet targets.
• Ensure high member retention and satisfaction through proactive engagement.
• Focus on self-development and continuous process improvement.
• Adhere to defined processes and risk containment standards.

Skills

Customer Focus

Strategic Business Orientation

Job description

• Risk Containment Unit>North>Rajasthan>Rajasthan>Jodhpur>Jodhpur>RAJASTHAN>16051>Jalore

End Date 04 Nov 2026

Required Experience 1 - 3 years

Basic Section

No. Of Openings 1

External Title Field Risk Officer

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Department RCU - IB

Sub-Department RCU - IB

Generic Role Field Risk Officer

External Title (Job Role) Field Risk Officer

Zone North

State Rajasthan

Region Rajasthan

Area Jodhpur

PT Location RAJASTHAN

Branch Code 16051

Branch Name Jalore

Skills

Skill

Customer Focus Strategic Business Orientation

Key Result Areas
Position : Relationship Officer - MFI

S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR 1162352

1 Ensure achievement of collections target set for allocated centres. 50% % of regular Collections
(as per annexure 1)

2 Ensure achievement of new members through AOC 20% % of Achievement
(as per annexure 2)

3 Achieving the set targets for Cross Sell products 10% % of Cross Sell Penetration Achievement
% RD & APY Collections
(as per annexure 3)

4 Member Retention 10% % of Achievement
(as per annexure 4)

5 Self Development 5% Annexure 5

6 Process Orientaition 5% Annexure 6

Annexure - 1

Performance Rating Repayment % to be achieved

5 (Excellent) 100% repayment achieved by end of every month during the review period

4 (Very Good) (99.81-100)% repayment achieved by end of every month during the review period

3 (Good) (99.51-99.80)% repayment achieved by end of every month during the review period

2 (Adequate) (99.31-99.50)% repayment achieved by end of every month during the review period

1 (Far below the expectation) < 99.3 % repayment achieved by end of every month during the review period

Annexure - 2

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

% of AOC Target >120% of AOC Target (111 -120)% of AOC Target (100% - 110%) of AOC Target (90 -99)% of AOC Target <90% of AOC Target

Annexure - 3

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

% of Achievement >120% of Cross Sell Target (111 -120)% of Cross Sell Target (100% - 110%) of Cross Sell Target (90 -99)% of Cross Sell Target <90% of Cross Sell Target

Annexure - 4

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

% of Achievement >120% (111 -120)% (100% - 110%) (90 -99)% <90%

Annexure - 5

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

Average Mandays of Training per Team Member >=3 2.5-2.99 2-2.49 1-1.99 <1