Field Quality Engineer

Doowon Automotive; Chandigarh; On-site; INR 300,000 - 420,000; Full time

Job summary

Doowon Automotive in Chandigarh seeks a field claim engineer with at least 1 year of experience in the automotive quality domain. You will visit dealers, analyze customer complaints, and coordinate joint investigations to identify and implement improvements.

Strong SAP/ERP/ISO TS knowledge and MS Office proficiency are required. Excellent communication and interpersonal skills are essential to liaise with dealers and internal teams, while ensuring timely resolution of warranty claims and

Qualifications

• Engineering graduates with minimum 1 year of experience in automotive industry quality department.
• Good communication and interpersonal skills.
• Willing to work at Chandigarh location and visit dealers.

Responsibilities

• Visit dealers to understand and analyze customer complaints.
• Coordinate with dealers and conduct joint investigations to identify and solve quality issues.
• Support dealers in resolving issues and arrange necessary improvements.
• Inspect warranty claim parts and perform analysis.
• Maintain good system knowledge in SAP/ERP/ISO TS & MS Office.
• Communicate effectively with stakeholders and maintain records.

Skills

Quality assurance

Customer communication

Interpersonal skills

Fieldwork

SAP

MS Office

Education

Engineering degree

Tools

SAP

ERP

MS Office

Job description

Role & responsibilities

1. Engineering graduates with minimum 1 year of experience in automotive industry quality department.


2. Candidate willing work at Chandigarh location.


3. To visit dealers to understand and analyze the customer compliant.


4. Coordinate with dealers and conduct joint investigation to identify and solve the quality complaints.


5. To support dealers to resolving issues and arrange necessary improvements.


6. Inspect warranty claim parts and do analysis.


7. Good system knowledge in SAP/ERP/ISO TS & MS office


8. Good communication skill & Interpersonal skill.

Preferred candidate profile

Field claim engineer with minimum 1 years of experience in automotive industry. Job Location : Chandigarh.