Field Executive Cum Debt Recovery Agent

Renovo Assets; New Delhi; On-site; INR 246,000 - 357,000; Full time

Job summary

Renovo Assets in New Delhi seeks a Field Executive Cum Debt Recovery Agent for full-time on-site work. You will visit borrowers, discuss dues, negotiate settlements or repayment plans, and help recover debts in line with company policies and regulatory requirements.

You will verify information, track payments, maintain records, and prepare concise reports for finance teams. Strong communication and ethics are essential in daily activities.

Qualifications

• Strong debt collection skills with negotiation and follow-up.
• Analytical skills to assess repayment capacity.
• Excellent communication and customer service abilities.
• Basic understanding of finance to read loan documents.
• Willingness to work on-site in New Delhi and visit borrowers.
• Comfort with documentation and report writing using mobile/digital tools.
• Experience in collections or asset management preferred but not required.
• Minimum education: high school diploma; bachelor’s degree advantageous.

Responsibilities

• Visit customers and borrowers in the field to discuss outstanding dues.
• Negotiate settlements or repayment plans.
• Verify customer information and track payment status.
• Maintain accurate records of visits and interactions.
• Prepare concise reports for finance and recovery teams.
• Coordinate with internal stakeholders and address queries.
• Handle escalations professionally and ensure ethical practices.

Skills

Debt collection

Analytical skills

Communication

Finance understanding

On-site work

Documentation & reporting

Experience preferred

Education

High school diploma

Bachelor’s degree (advantage)

Job description

Company Description Renovo Assets is an asset management solutions provider specializing in effective handling of non-performing assets (NPAs) across key industries. The company offers cost-efficient, professional services that help businesses, banks, and financial institutions improve liquidity and support sustainable growth. By focusing on structured NPA management techniques and processes, Renovo Assets helps clients control rising NPAs and convert idle resources into earning assets. The organization partners closely with financial institutions to maintain their focus on economic development while addressing bad debt challenges in a systematic way.

Role Description The Field Executive Cum Debt Recovery Agent is a full-time, on-site role based in New Delhi. The person in this position will visit customers and borrowers in the field to discuss outstanding dues, negotiate settlements or repayment plans, and facilitate timely recovery of debts in line with company policies and regulatory requirements. Daily responsibilities include verifying customer information, tracking payment status, maintaining accurate records of visits and interactions, and preparing concise reports for the finance and recovery teams. The role also involves coordinating with internal stakeholders, addressing customer queries, handling escalations professionally, and ensuring that all recovery activities are conducted in an ethical, compliant, and customer-focused manner.

Qualifications

• Candidates should possess strong Debt Collection skills, including negotiation, follow-up, and adherence to regulatory and ethical recovery practices.
• Candidates should possess solid Analytical Skills to assess repayment capacity, interpret account data, and prioritize cases effectively.
• Candidates should possess excellent Communication and Customer Service skills to interact with borrowers professionally and maintain positive relationships.
• Candidates should possess a basic understanding of Finance to read loan documents, understand repayment structures, and coordinate with financial teams.
• Ability to work on-site in New Delhi, conduct regular field visits, and manage time efficiently.
• Comfort with documentation, report writing, and use of mobile or digital tools for tracking and updates.
• Prior experience in collections, banking, NBFCs, or asset management is preferred but not mandatory.
• Minimum educational qualification: high school diploma; a bachelor’s degree in Business, Finance, or related field is an advantage.