Field Debt Manager

Veerwal Getwork Services; Ernakulam, Ludhiana, Surat; On-site; INR 450,000 - 600,000; Full time

Job summary

Veerwal Getwork Services is seeking a Field Debt Manager to lead a field collection team across Kerala. The role focuses on planning visits, recovering overdue payments, and meeting monthly targets while ensuring compliance with policies and legal guidelines.

The ideal candidate will manage field staff, coordinate skips tracing, and maintain clear collection reports. Strong communication, geographic familiarity, and proficiency in Excel/Sheets are essential.

Qualifications

• 3+ years of relevant experience.
• Experience in collections / debt recovery / loan recovery.
• Experience managing a field collection team.
• Good communication and influencing skills.
• Good knowledge of the local geography.
• Working knowledge of MS Excel / Google Sheets.
• Graduate preferred.

Responsibilities

• Manage and guide the field collection team.
• Plan customer visits for overdue accounts.
• Ensure monthly collection/recovery targets are achieved.
• Monitor daily team performance and field activities.
• Handle high-value/difficult customer cases when required.
• Guide the team on customer follow-ups and skip tracing.
• Ensure collection activities follow company policies and legal guidelines.
• Conduct daily team meetings and performance reviews.
• Maintain collection reports and update account feedback.

Skills

Communication skills

Influencing skills

Local geography knowledge

Education

Graduate

Tools

MS Excel

Google Sheets

Job description

About the Role

We are looking for a Field Debt Manager to manage a team of field collection executives responsible for recovering overdue payments from personal-loan customers.

Responsibilities

• Manage and guide the field collection team.


• Plan customer visits for overdue accounts.


• Ensure monthly collection/recovery targets are achieved.


• Monitor daily team performance and field activities.


• Handle high-value/difficult customer cases when required.


• Guide the team on customer follow-ups and skip tracing.


• Ensure collection activities follow company policies and legal guidelines.


• Conduct daily team meetings and performance reviews.


• Maintain collection reports and update account feedback.

Requirements

• 3+ years of relevant experience.


• Experience in collections / debt recovery / loan recovery preferred.


• Experience managing a field collection team.


• Good communication and influencing skills.


• Good knowledge of the local geography.


• Working knowledge of MS Excel / Google Sheets.


• Graduate preferred.