Field Collection Officer

Turno; Chennai District; Presencial; INR 300.000 - 450.000; Jornada completa

Descripción de la vacante

Turno in Chennai is seeking an experienced Field Collection Officer to collect payments from customers with vehicle loans. You will visit customer locations, negotiate settlements, and ensure compliance with company policies and regulations.

The role requires a graduate, 1–5 years in field collection, excellent communication and negotiation skills, and willingness to travel extensively. You must be able to work independently and as part of a team while maintaining accurate payment records and

Formación

• Graduate degree in any discipline.
• 1-5 years of Field Collection experience in commercial vehicle loan collection or auto loan collection.
• Excellent communication and negotiation skills.
• Ability to travel extensively and work in different environments.

Responsabilidades

• Visit customers at their locations to collect payments, negotiate settlements, and resolve disputes.
• Collect payments from customers, issue receipts, and update payment records.
• Build and maintain relationships with customers, understand their concerns, and provide solutions.
• Maintain accurate records of customer interactions, payments, and other relevant information.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Submit regular reports on collection activities, customer interactions, and payment recoveries.

Conocimientos

Communication skills

Negotiation

Travel willingness

Independent worker

Team collaboration

Educación

Graduate degree

Descripción del empleo

We are seeking an experienced Field Collection Officer to join our team. The successful candidate will be responsible for collecting payments from customers who have taken commercial vehicle loans or auto loans. The role involves visiting customers at their locations, negotiating payments, and ensuring compliance with company policies and regulatory requirements.

Key Responsibilities:

• Visit customers at their locations to collect payments, negotiate settlements, and resolve disputes.
• Collect payments from customers, issue receipts, and update payment records.
• Build and maintain relationships with customers, understand their concerns, and provide solutions.
• Maintain accurate records of customer interactions, payments, and other relevant information.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Submit regular reports on collection activities, customer interactions, and payment recoveries.

Requirements:

• Graduate degree in any discipline.
• 1-5 years of Filed Collection experience in commercial vehicle loan collection or auto loan collection.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Ability to travel extensively and work in different environments.