Female Call Centre Executive – Agriculture Advisory

AgriYuvaa; Dadri; On-site; INR 240,000 - 340,000; Full time

Job summary

Gramik in Noida, Uttar Pradesh, is seeking a Female Call Centre Executive – Agriculture Advisory to join our frontline team. You will connect with farmers, understand their queries, and provide practical advisory support to help them make informed decisions.

Training will be provided, and prior agriculture knowledge is not mandatory. You will make outbound calls, address farmer requirements, use our knowledge base, and maintain accurate CRM records while meeting defined targets with a

Qualifications

• 1 to 4 years of experience in BPO, Call Centre, Telecalling, or Customer Support.
• Strong Hindi and basic English communication.
• Willingness to learn and adapt; training provided.
• Confident, customer-oriented approach.

Responsibilities

• Make outbound calls to farmers and handle queries.
• Understand farmer requirements and provide relevant advisory support.
• Use the available knowledge base to address queries.
• Maintain accurate customer information in the CRM.
• Follow up with farmers whenever required.
• Meet assigned calling and performance targets.
• Maintain professional and customer-friendly communication.

Skills

Hindi communication

Customer support

Telecalling

CRM knowledge

Job description

Gramik Hiring Female Call Centre Executive – Agriculture Advisory | Noida

Gramik is an agriculture-focused organization working to support farmers through technology, advisory services, and innovative solutions. Its Agriculture Advisory team connects directly with farmers to understand their needs and provide practical support.

Job Details

• Hiring: Female Call Centre Executive – Agriculture Advisory
• Location: Noida, Uttar Pradesh
• Employment Type: Full-time
• Experience: 1–4 Years
• Industry: Agriculture / Farmer Advisory / Customer Support

About the Role

We are hiring a Female Call Centre Executive – Agriculture Advisory to join the Agriculture Advisory team in Noida. The role involves connecting with farmers, understanding their queries, and providing appropriate advisory support to help them make better decisions. An agriculture background is not mandatory, as structured training will be provided.

Key Responsibilities

• Make outbound calls to farmers and handle their queries.
• Understand farmer requirements and provide relevant advisory support.
• Use the available knowledge base to address queries.
• Maintain accurate customer information in the CRM.
• Follow up with farmers whenever required.
• Meet assigned calling and performance targets.
• Maintain professional and customer-friendly communication.

Eligibility & Skills

• 1 to 4 years of experience in BPO, Call Centre, Telecalling, Telesales or Customer Support.
• Strong Hindi communication skills.
• Basic English communication skills.
• Confident and customer-oriented approach.
• Good listening and communication abilities.
• Comfortable handling calls and customer queries.
• Agriculture knowledge is not mandatory; training will be provided.

Who Can Apply?

Candidates with experience in BPO, Call Centre, Telecalling, Telesales, and Customer Support are encouraged to apply.