Facility Manager

Datamark Bpo Service; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Datamark Bpo Service is seeking a seasoned Facilities Manager to oversee site facility management ensuring 24x7 operations and uptime of critical infrastructure. You will streamline administrative processes, coach staff, and enforce policies to improve efficiency while maintaining safety and compliance.

The role requires a minimum of 12 years in facilities with at least 10 years in a managerial capacity, and a track record of developing internal systems for better operations.

Qualifications

• Bachelor’s degree or equivalent required.
• At least 12 years of experience in the Facilities field.
• At least 10 years in a facilities or similar position.
• Proven experience as a managerial function or relevant role.
• Experience developing internal systems and processes.

Responsibilities

• Plans and coordinates administrative procedures and systems and devises ways to streamline processes.
• Assesses Facilities staff performance and provides coaching and guidance to ensure maximum efficiency.
• Maintains and understands departmental procedures and policies and seeks more efficient methods.
• Ensures facility operations and utilities function properly 24 x 7 for smooth operations.
• Maintains 100% uptime for all critical equipment and PM of assets.
• Coordinates cost reduction initiatives without affecting employee satisfaction.
• Supervises clerical and Facilities personnel and manages performance.
• Develops and implements policies to improve operations and ensure regulatory adherence.
• Ensures safe, secure, and well-maintained facilities meeting EH standards.
• Manages office space planning, moves, adds, and changes and coordinates with stakeholders.

Skills

Facilities management

Leadership

Budgeting

Vendor management

Coaching & mentoring

Education

Bachelor’s degree or equivalent

Job description

Position Overview:

Facilities Manager will contribute towards the site facility management. This role is to perform a variety of managing facilities tasks, duties, and managing our company’s facilities activities. The Facilities Manager ensures smooth running of the company’s offices and contributes in driving sustainable growth.

Primary Responsibilities:

• Plans and coordinates administrative procedures and systems and devises ways to streamline processes


• Assesses Facilities staff performance and provides coaching and guidance to ensure maximum efficiency


• Maintains and understands departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently


• Ensures all support activities are carried on efficiently and effectively to allow operations to function properly


• Ensures that the facility is fully operational with all utilities functioning properly on a 24 x 7 basis


• Maintains 100% uptime for all critical equipment PM of all assets and infrastructure


• Coordinates cost reduction initiatives without affecting employee satisfaction


• Supervises clerical and Facilities personnel by communicating job expectations, appraising job results, and disciplining employees


• Develops and implements policies and procedures to improve operations and function of the department and ensures operations adhere to policies and regulations


• Ensures the smooth and adequate flow of information within the company to facilitate other business operations


• Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards


• Manages schedules and deadlines


• Monitors inventory of office supplies and the purchasing of new material with attention to budgetary constraints, and monitors costs and expenses to track in budget preparation.


• Oversees facilities services, maintenance activities and tradespersons


• Maintains office efficiency by maintaining appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment


• Focus on cost reduction without affecting the quality and timeliness of the services


• Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain, and manage vendors, and coordinate food delivery as needed


• Manage all aspects of the office’s space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested


• Ensure peak organizational operations and provide preventative measures by identifying issues


• Coordinates with internal and external resources, and cultivate relationships with vendors


• Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems


• Reviews internal customer feedback from the internal survey to measure performance


• Oversees the EHS for site including employee’s safety, Fire Safety Training, Emergency Rescue, etc.

Requirements

Education Requirements:

• o Bachelor’s degree or equivalent

Field Experience:

• o At least 12 years of experience in the Facilities field

Position Experience:

• o At least 10 years in a facilities or similar position

Other Qualifications:

• o Proven experience as a Managerial function or relevant role


• o Experience developing internal systems