Facility Manager

Rassaz Infrastructure Pvt Ltd; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Rassaz Infrastructure Pvt Ltd is seeking an experienced Facility Manager to oversee day-to-day operations and maintenance of six buildings in Mumbai. You will manage housekeeping, security, admin support, office staff, and vendors to ensure cleanliness, safety, service quality, and cost control.

The role requires strong leadership and hands-on experience across facilities, with a focus on SOPs, preventive maintenance, and stakeholder coordination.

Qualifications

• Minimum 5+ years of experience in facility management, preferably in real estate, commercial properties, residential complexes, business parks, or property management companies.
• Proven experience managing multiple buildings or large properties simultaneously.
• Hands-on experience managing housekeeping, security, office boys, maintenance teams, and outsourced manpower.
• Good knowledge of building operations, vendor management, budgeting, and safety procedures.
• Strong leadership, communication, coordination, and problem-solving skills.
• Basic computer proficiency in MS Excel, email, reporting, and documentation.

Responsibilities

• Multi-Building Facility Management: oversee daily operations, site inspections, SOPs, and stakeholder coordination.
• Housekeeping Management: supervise staff, schedules, attendance, and supplies.
• Security Management: supervise guards, visitor management, access control, CCTV, and emergency procedures.
• Maintenance and Building Upkeep: coordinate preventive/corrective maintenance and keep logs.
• Administration and Support Staff Management: manage office staff, attendance, tasks, and reporting structures.
• Vendor and Contractor Management: coordinate with service vendors, ensure SLAs, verify invoices and reports.
• Budgeting and Cost Control: monitor operating expenses, procurement, and cost-saving opportunities.
• Compliance, Safety and Reporting: ensure safety standards, inspections, incident reporting, and regular FM reporting.

Skills

Leadership

Communication

Coordination

Problem-solving

Education

Graduate in any discipline

Diploma/Certification in Facility Management

Tools

MS Excel

Job description

Job Description

We are looking for an experienced and proactive Facility Manager from the real estate or property management industry to oversee the day-to-day operations and maintenance of six buildings. The candidate will be responsible for managing housekeeping, security, administrative support, office boys, maintenance personnel, vendors, and other facility-related services.

The ideal candidate should have strong operational and people-management skills, experience handling multiple buildings, and the ability to maintain high standards of cleanliness, safety, security, service quality, and cost control.

Key Responsibilities

1. Multi-Building Facility Management

• Manage the daily operations and ensure smooth functioning of all facilities.
• Conduct regular site inspections to ensure buildings are clean, safe, operational, and well-maintained.
• Develop standard operating procedures (SOPs) for facility operations and ensure compliance.
• Coordinate with tenants, occupants, management, and other stakeholders to resolve facility-related issues.

2. Housekeeping Management

• Supervise housekeeping staff and ensure all common areas, washrooms, lobbies, staircases, parking areas, and premises are clean and hygienic.
• Prepare housekeeping schedules, duty rosters, and cleaning checklists.
• Monitor staff attendance, performance, grooming, and discipline.
• Ensure adequate availability of cleaning materials and consumables.

3. Security Management

• Supervise security guards, supervisors, and security agencies.
• Ensure proper visitor management, entry/exit registers, access control, and CCTV monitoring.
• Manage security duty rosters, shift coverage, and incident reporting.
• Implement emergency response procedures and fire and safety protocols.

4. Maintenance and Building Upkeep

• Coordinate preventive and corrective maintenance of electrical systems, plumbing, lifts, HVAC, DG sets, pumps, and other building infrastructure, as applicable.
• Ensure timely resolution of complaints and breakdowns.
• Coordinate with technicians, contractors, and service providers.
• Maintain maintenance schedules, service records, and equipment logs.

5. Administration and Support Staff Management

• Manage office boys, pantry staff, reception or front-office personnel, and other administrative support staff.
• Monitor attendance, leave, punctuality, uniforms, and work allocation.
• Ensure timely completion of office errands, pantry services, document movement, and other administrative tasks.
• Establish clear reporting structures and accountability for all support staff.

6. Vendor and Contractor Management

• Coordinate with housekeeping, security, pest control, waste management, maintenance, and other service vendors.
• Monitor service quality and ensure contractual obligations and service-level agreements are met.
• Verify vendor attendance, manpower deployment, invoices, and service reports.
• Identify reliable vendors and negotiate cost-effective service contracts.

7. Budgeting and Cost Control

• Prepare and monitor monthly facility operating expenses within approved budgets.
• Control expenses related to manpower, housekeeping supplies, maintenance, utilities, and vendor services.
• Track invoices, purchase requests, consumables, and recurring expenses.
• Identify opportunities to reduce costs without compromising service quality.

8. Compliance, Safety and Reporting

• Ensure applicable building safety, fire safety, statutory, and operational requirements are followed.
• Maintain records of inspections, incidents, complaints, maintenance, and vendor services.
• Prepare daily, weekly, and monthly facility management reports.
• Escalate major incidents, risks, repair requirements, and operational issues to management.

Required Qualifications and Experience

• Graduate in any discipline; a diploma or certification in Facility Management will be an advantage.
• Minimum 5+ years of experience in facility management, preferably in real estate, commercial properties, residential complexes, business parks, or property management companies.
• Proven experience managing multiple buildings or large properties simultaneously.
• Hands-on experience managing housekeeping, security, office boys, maintenance teams, and outsourced manpower.
• Good knowledge of building operations, vendor management, budgeting, and safety procedures.
• Strong leadership, communication, coordination, and problem-solving skills.
• Basic computer proficiency in MS Excel, email, reporting, and documentation.