Senior Facilities Executive

Jones Lang LaSalle, Inc.; Hyderabad; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle (JLL) in Hyderabad seeks a Senior Facilities Executive – Soft Services to manage day-to-day facility services, drive continuous improvement, and meet KPIs as set with Deloitte.

You will support the AFM and Campus Manager, oversee housekeeping and soft services, ensure stock and supplier compliance, and lead on safety, reporting and operational excellence in Deloitte Towers, Hyderabad.

Formación

• Experience in Facilities Management is required.
• Strong Customer Service focus.
• Excellent people skills and ability to interact with a wide range of client staff.
• Knowledge of Occupational Safety requirements.
• Strong PC literacy and ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable.
• Demonstrated experience with client reporting and preparation of reports required.
• 3–5 years experience in facilities management.
• Tertiary qualifications in hotel management / building management and/or business desirable.
• Proven ability to function effectively as part of a team.

Responsabilidades

• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions as deemed by Deloitte.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & elevate in time to achieve availability of stocks.
• Vendor invoices processing aligned with Deloitte finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Set stretch targets for self to achieve maximum team performance

Conocimientos

Facilities Management

Customer Service

People skills

Occupational Safety

PC literacy

Continuous improvement

Reporting

Team collaboration

Educación

Graduate

Hotel/Building Management

Descripción del empleo

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

TITLE

Senior Facilities Executive – Soft Services

BUSINESS UNIT

Integrated Facilities Management

LOCATION

Deloitte Towers, Meenakshi, Tech-park, Hyderabad

REPORTING TO

Assistant Facilities Manager – Soft Services

DIRECT REPORTS

Onsite Shift Supervisors (Soft Services)

POSITION GOALS

• To provide comprehensive management of services covering all facility services to client, with a focus on continuous improvement.
• To achieve financial and other targets established by both the Facilities Manager and Assistant Facilities Manager.
• Achievement of the Key Performance Indicators and Service Level Agreement targets.
• Sets stretch targets for team to achieve maximum team performance
• Is able to make difficult decisions and resolve problems or improve operations.
• Actively searches out opportunities to achieve best results
• Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
• Gains respect of JLL people, Deloitte and where appropriate, with the broader business community.

DUTIES AND RESPONSIBILITIES

• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions as deemed by Deloitte.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & elevate in time to achieve availability of stocks.
• Vendor invoices processing aligned with Deloitte finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Set stretch targets for self to achieve maximum team performance

Reporting

• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report to Deloitte and other reports as required

Others

• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews

EMPLOYEE SPECIFICATIONS

• Experience in Facilities Management is required.
• Strong Customer Service focus
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable
• Demonstrated experience with client reporting and preparation of reports required.
• Graduate in any discipline
• 3 – 5 years experience in facilities management
• Tertiary qualifications in hotel management / building management and/or business desirable
• Proven ability to function effectively as part of a team
• Proven ability to initiate and follow through with improvement initiatives

KEY PERFORMANCE MEASURES

• Compliance with the Service Level Agreement established between JLL and Deloitte
• Achievement of contracted Customer Satisfaction expectations
• Achievement of savings initiatives as agreed with Client
• Delivery of Agreed Initiatives as per Deloitte/JLL Initiatives Road Map
• Achievement of service delivery goals as agreed with manager

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

48

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