Facility Executive - Soft Services

cw; Bengaluru; In loco; INR 300.000 - 600.000; Tempo pieno

Descrizione del lavoro

Cushman & Wakefield is seeking a Facility Executive - Soft Services in Bengaluru to oversee the delivery of housekeeping and related support services on shift. You will ensure timely completion of tasks, coordinate with engineering and housekeeping teams, and maintain accurate logs and rosters.

The role emphasizes adherence to SLA/KPI, vendor coordination, and space management processes to optimize facility operations in a dynamic workplace.

Mansioni

• To ensure housekeeping muster, deployment and acknowledge on the register for penalties/comments for improvement in housekeeping services.
• To ensure that the housekeeping duty manager or housekeeping in-charge is updated on TR/VIP visits.
• To ensure that housekeeping issues are discussed with housekeeping team on priority for the shift and tracked to closure.
• To ensure a facility walk-through to check rest rooms, common areas, and development areas for the quality of housekeeping services.
• To discuss and assist facility manager on monthly vendor performance matrix.
• To ensure upkeep of pantry equipment & reprographic equipment and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• Adhere to Policies, Processes & procedures and the statutory documents.
• Adhere to SLA & KPI as agreed.
• Coordinate with Engineering for any issues requiring their help.
• Provides daily oversight of the Space Administration Office and manages space-related requests and allocations.

Descrizione del lavoro

Job Title

Facility Executive - Soft Services

Job Description Summary

Job Description

AFM-, Soft Services will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility is accountable for the completion of pending work.

Major Responsibilities:

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist, facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information;

INCO: "Cushman & Wakefield"