Facilities Management Manager

crewlia; India; Remote; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Performance-based bonus

Learning & development stipend

Health and wellness benefits

Job summary

crewlia seeks a dedicated Facilities Management Manager to join our growing remote team. You will shape operations, drive strategic initiatives, and deliver results within your functional area, balancing big-picture thinking with hands-on execution.

The role requires managing multiple priorities, coordinating with internal teams, and maintaining meticulous records. We offer a remote-friendly environment with performance bonuses and ongoing professional development.

Qualifications

• Experience with industry-standard project management software (Asana, Jira, Monday).
• Experience with helpdesk or CRM software.
• Ability to manage multiple competing priorities simultaneously.
• Highly organized methodology with strong prioritization.

Responsibilities

• Collaborate with internal departments to ensure seamless service delivery.
• Analyze existing workflows to design, propose, and implement major process improvements.
• Respond promptly and professionally to client inquiries and escalations.
• Manage project timelines, resource allocation, and cross-team coordination.
• Maintain highly detailed and accurate records of all stakeholder interactions.

Skills

Project management tools

CRM software

Prioritization

De-escalation skills

Customer relationships

Tools

Asana

Jira

Monday.com

Job description

We are actively seeking a dedicated Facilities Management Manager to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Collaborate with internal departments to ensure seamless service delivery.
• Analyze existing workflows to design, propose, and implement major process improvements.
• Respond promptly and professionally to client inquiries and escalations.
• Manage project timelines, resource allocation, and cross-team coordination.
• Maintain highly detailed and accurate records of all stakeholder interactions.

Required Skills & Qualifications:

• High-level proficiency with industry-standard project management software (Asana, Jira, Monday).
• Strong working knowledge of helpdesk, ticketing, or CRM software.
• Exceptional ability to manage multiple competing priorities simultaneously.
• Highly organized methodology with a strong ability to prioritize effectively.
• Excellent de-escalation, problem-solving, and customer relationship management skills.

What You’ll Bring:

• Exceptional stakeholder management, active listening, and negotiation skills.
• Strong analytical abilities coupled with a commitment to data-driven decision making.
• High emotional intelligence, empathy, and a deeply collaborative team spirit.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.