Facilities Executive-Soft Services

Jones Lang LaSalle Incorporated; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hyderabad is seeking a Facilities Executive – Soft Services to manage day-to-day IFM soft services, housekeeping and admin tasks, ensuring service levels and safety compliance. You will coordinate with the AFM and Campus Manager to optimize operations and drive continuous improvement.

You will oversee vendor performance, manage stock and procurement, and contribute to weekly and monthly client reports, while maintaining a strong focus on safety and regulatory

Qualifications

• Experience in Facilities Management is required.
• Strong Customer Service focus and excellent people skills.
• Knowledge of Occupational Safety requirements and reporting.
• Proven ability to use PC-based systems for daily operations.

Responsibilities

• Owns day-to-day administration and stocks tracker reports.
• Supports AFM & Campus Manager in managing IFM soft services and housekeeping.
• Develops procedures to simplify work methods and ensure reliability.
• Maintains stock levels and processes supplier invoices.
• Ensures safety, compliance and timely reporting.
• Sets stretch targets to maximise team performance.

Skills

Facilities Management

Customer Service

People Skills

Occupational Safety

PC Literacy

Continuous Improvement

Client Reporting

Education

Graduate in any discipline

Job description

## Facilities Executive-Soft ServicesApply: On-site: Hyderabad, TS: Full time: Posted Today: REQ541757**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Designation:** Facilities Executive – Soft Services**BUSINESS UNIT :** Integrated Facilities Managemen**LOCATION:** Hyderabad **Educational Qualification:** Graduate in any discipline**Experience Required:** 3 – 5 years of experience in facilities management**Shift Timings:** 24\\*7 Shifts5:30 AM to 2:30 PM2:00 PM-11:00 PM9:00 PM-6:00 AM**Cab Facility :** Yes**Work Schedule:** 6 Days/week**POSITION GOALS*** To provide comprehensive management of services covering all facility services to client, with a focus on continuous improvement.* To achieve financial and other targets established by both the Facilities Manager and Assistant Facilities Manager.* Achievement of the Key Performance Indicators and Service Level Agreement targets.* Sets stretch targets for team to achieve maximum team performance* Is able to make difficult decisions and resolve problems or improve operations.* Actively searches out opportunities to achieve best results* Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.**DUTIES AND RESPONSIBILITIES*** Ownership of the day-to-day administration, including reports generation of the stocks tracker.* Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions as deemed by Client.* Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM* Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client* Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.* Vendor invoices processing aligned with Client finance process.* Statutory compliance check of all vendor invoices.* Routinely Inspect all services to ensure performance measures are being maintained* Set stretch targets for self to achieve maximum team performance**Reporting*** Contribute to the Weekly FM Meeting Minutes* Contribute to the Monthly Management Report to Client and other reports as required**Others*** Participate in Emergency Evacuation procedures including crisis management and business continuity.* Manage all Health and Safety issues and actively participate in Health and Safety reviews**EMPLOYEE SPECIFICATIONS*** Experience in Facilities Management is required.* Strong Customer Service focus* Excellent people skills and ability to interact with a wide range of client staff and demands* Knowledge of Occupational Safety requirements* Strong PC literacy and proven ability to manage daily activities using various systems.* Demonstrated experience with continuous improvement initiatives highly desirable* Demonstrated experience with client reporting and preparation of reports required.* Graduate in any discipline* 3 – 5 years experience in facilities management* Tertiary qualifications in hotel management / building management and/or business desirable* Proven ability to function effectively as part of a team* Proven ability to initiate and follow through with improvement initiatives**KEY PERFORMANCE MEASURES*** Compliance with the Service Level Agreement established between JLL and Client* Achievement of contracted Customer Satisfaction expectations* Achievement of savings initiatives as agreed with Client* Delivery of Agreed Initiatives as per Client/JLL Initiatives Road Map* Achievement of service delivery goals as agreed with manager**Location:**On-site –Hyderabad, TS**Scheduled Weekly Hours:**48