Facility Executive - Soft Services

Jones Lang Lasalle Property Consultants India Pvt Ltd; Hyderabad; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle (JLL) Hyderabad seeks a Facility Executive Soft Services to manage day-to-day administration and IFM soft services, including housekeeping, with a focus on safety and service quality. The role reports to onsite supervisors and requires a 6-day work week in a rotational shift.

Qualified candidates have 2+ years in facilities management, strong customer service, and proficiency with facility systems. Deloitte Tower, Hyderabad, is the location for this on-site opportunity.

Formación

• Experience in Facilities Management
• Strong customer service focus
• Occupational safety knowledge
• Good PC literacy and ability to use multiple systems
• Experience with continuous improvement initiatives desirable

Responsabilidades

• Ownership of day-to-day administration and reports on stocks tracker
• Assist AFM & Campus manager in managing IFM Soft Services and housekeeping
• Develop procedures and performance measures for reliable methods
• Maintain stock levels and manage vendor contracts with client approval
• Ensure compliance and timely reporting for management reviews

Conocimientos

Facilities Management

Customer Service

Occupational Safety

PC Literacy

Continuous Improvement

Educación

Any Degree

Descripción del empleo

Facility Executive Soft Services JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Designation: Facility Executive Soft Services

Qualification: Any Degree

Experience Required: 2+ Years

Shift Timings: Rotational Shift

Work Schedule: 6 days per week

BUSINESS UNIT Integrated Facilities Management

LOCATION Deloitte Towers, Meenakshi, Tech-park, Hyderabad

DIRECT REPORTS Onsite Shift Supervisors (Soft Services)

POSITION GOALS

To provide comprehensive management of services covering all facility services to client, with a focus on continuous improvement.

To achieve financial and other targets established by both the Facilities Manager and Assistant Facilities Manager.

Achievement of the Key Performance Indicators and Service Level Agreement targets.

Sets stretch targets for team to achieve maximum team performance

Is able to make difficult decisions and resolve problems or improve operations.

Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of JLL people, Deloitte and where appropriate, with the broader business community.

DUTIES AND RESPONSIBILITIES

• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions as deemed by Deloitte.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalat[e] in time to achieve availability of stocks.
• Vendor invoices processing aligned with Deloitte finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Set stretch targets for self to achieve maximum team performance
• Reporting
• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report to Deloitte and other reports as required
• Others
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews

EMPLOYEE SPECIFICATIONS

• Experience in Facilities Management is required.
• Strong Customer Service focus
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable
• Demonstrated experience with client reporting and preparation of reports required.
• Graduate in any discipline 3 – 5 years experience in facilities management
• Tertiary qualifications in hotel management / building management and/or business desirable
• Proven ability to function effectively as part of a team
• Proven ability to initiate and follow through with improvement initiatives

KEY PERFORMANCE MEASURES

• Compliance with the Service Level Agreement established between JLL and Deloitte
• Achievement of contracted Customer Satisfaction expectations
• Achievement of savings initiatives as agreed with Client Delivery of Agreed Initiatives as per Deloitte/JLL Initiatives Road Map
• Achievement of service delivery goals as agreed with manager

Location: On-site –Hyderabad, TS Scheduled Weekly Hours: 0

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