Facility Manager - Soft Services

Jones Lang LaSalle (JLL); Hyderabad; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

JLL in Hyderabad seeks an experienced Facility Manager to oversee end-to-end facility operations, including soft/hard services, security, and workplace experience. You will lead facility teams and vendor partners to ensure seamless service delivery at a large corporate site.

Role emphasizes compliance with EHS and regulatory requirements, preventive maintenance, budget oversight, and strong stakeholder communication to support client visits and workplace initiatives.

Qualifications

• 6–10 years in facilities management or integrated facility management.
• Strong knowledge of hard and soft services operations.
• Experience in vendor management, budgeting, and stakeholder management.

Responsibilities

• Oversee facility operations including soft and hard services, security, and workplace experience.
• Lead facility teams and vendor partners to ensure seamless service delivery.
• Ensure compliance with EHS, statutory, and regulatory requirements.
• Oversee preventive maintenance programs and asset management activities.
• Drive operational efficiency, cost optimization, and budget management.
• Monitor vendor performance against SLAs and KPIs.
• Build and maintain relationships with clients and stakeholders.
• Handle escalations, risk mitigation, and business continuity requirements.
• Ensure timely reporting, audits, and documentation of facility operations.
• Support client visits, events, and workplace initiatives.

Skills

Vendor management

Budgeting

Stakeholder mgmt

MS Office & reporting

Education

Facilities management degree

Job description

Job Title: Facility Manager - Soft Services

Location: On-site -Hyderabad, TS

Job Summary

JLL is seeking an experienced Facility Manager to oversee end-to-end facility operations, ensuring exceptional service delivery, operational excellence, compliance, and client satisfaction. The role involves managing hard and soft services, vendor performance, workplace experience, and overall site operations.

Responsibilities

• Manage overall facility operations, including soft services, hard services, security, and workplace experience.
• Lead facility teams and vendor partners to ensure seamless service delivery.
• Ensure compliance with EHS, statutory, and regulatory requirements.
• Oversee preventive maintenance programs and asset management activities.
• Drive operational efficiency, cost optimization, and budget management.
• Monitor vendor performance against agreed SLAs and KPIs.
• Build and maintain strong relationships with clients and stakeholders.
• Handle escalations, risk mitigation, and business continuity requirements.
• Ensure timely reporting, audits, and documentation of facility operations.
• Support client visits, events, and workplace initiatives.

Requirements

• Graduate/Postgraduate in Facilities Management, Engineering, Hospitality, or a related field.
• 6-10 years of experience in facilities management, corporate real estate, or integrated facility management.
• Strong knowledge of hard and soft services operations.
• Experience in vendor management, budgeting, and stakeholder management.
• Proficiency in MS Office and reporting tools.
• Excellent communication, leadership, and problem-solving skills.

Preferred Skills

• Client-focused mindset with strong relationship management abilities.
• Experience managing large corporate sites.
• Knowledge of workplace safety and compliance standards.

Scheduled Weekly Hours

48