Facilities Coordinator Soft Services

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 420,000 - 640,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Facilities Coordinator – Soft Services to manage day-to-day workplace operations for a premium BFSI office environment in Bengaluru. The role emphasizes housekeeping, floor care, fixtures and furnishings upkeep, pantry coordination, service quality, and client experience, with strict adherence to KPIs, SLAs, governance standards and site compliance.

You will monitor cleaning methods and procedures, coordinate with internal teams and client stakeholders for

Qualifications

• Experience in facilities, workplace, soft services, or hospitality operations.
• Strong knowledge of premium office upkeep and floor maintenance practices.
• Understanding of cleaning solutions, procedures, and cafeteria management.
• Good communication skills and collaborative working style.
• Hospitality background preferred.

Responsibilities

• Manage soft services operations across the office in a 24x7 shift environment.
• Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards.
• Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas.
• Monitor cleaning methods, chemicals, and procedures for different floor and surface types.
• Track vendor performance and ensure SLA and KPI compliance.
• Conduct routine inspections, audits, and follow-up on corrective actions.
• Coordinate with internal teams and client stakeholders for seamless workplace delivery.
• Maintain required records, logs, checklists, and compliance documentation.

Skills

Facilities management

Soft services

Customer service

Communication skills

Team collaboration

Job description

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job title: Facilities Coordinator – Soft Services

Location: Bangalore Client co-working site / premium office environment

Shift: 24x7 rotational shift may apply

Role summary:

We are looking for a Facilities Coordinator – Soft Services to manage day-to-day workplace operations for a premium BFSI office environment. The role will focus on housekeeping, floor care, upkeep of fixtures and furnishings, pantry and cafeteria coordination, service quality, and client experience. The position requires strong adherence to KPIs, SLAs, governance standards, and site compliance requirements.

Key responsibilities:

• Manage soft services operations across the office in a 24x7 shift environment
• Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards
• Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas
• Monitor cleaning methods, chemicals, and procedures for different floor and surface types
• Track vendor performance and ensure SLA and KPI compliance
• Conduct routine inspections, audits, and follow-up on corrective actions
• Coordinate with internal teams and client stakeholders for seamless workplace delivery
• Maintain required records, logs, checklists, and compliance documentation

Candidate profile:

• Experience in facilities, workplace, soft services, or hospitality operations
• Strong knowledge of premium office upkeep and floor maintenance practices
• Good understanding of cleaning solutions, procedures, and cafeteria management
• Good communication skills and collaborative working style
• Professional, pleasant, and customer-focused approach
• Hospitality background preferred

Preferred experience:

• BFSI or other high-compliance corporate environments
• KPI- and SLA-driven service delivery models

Location: On-site – Bengaluru, KA

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.