F&B Steward

Alagoa Resort; Goa; On-site; INR 167,000 - 290,000; Full time

Job summary

Alagoa Resort in Goa is seeking entry-level staff for food and beverage service. You will welcome guests, present menus, take orders, and serve meals and beverages to ensure a pleasant dining experience.

Expect to maintain hygiene, assist with billing and basic POS, and coordinate with kitchen and bar teams. Freshers with 10th/12th pass or Hotel Management / F&B certs are encouraged to apply; flexibility to work shifts and weekends is required.

Qualifications

• Minimum education: 10th/12th pass.
• Hotel Management / F&B Service certificate will be a plus.
• 0-2 years experience in hotel or restaurant service.
• Freshers can be considered.

Responsibilities

• Welcome guests politely and assist them with seating.
• Present menus and explain dishes, specials, and beverages.
• Take food and beverage orders accurately and relay them to the kitchen/bar.
• Serve food and drinks as per standard service procedures.
• Ensure timely clearance of used plates and glasses.
• Handle guest requests and complaints courteously and report to supervisor if required.
• Maintain cleanliness of tables, chairs, floors, and service areas.
• Ensure proper table setting before and after service.
• Follow food safety, hygiene, and sanitation standards (FSSAI).
• Maintain personal hygiene and proper grooming at all times.
• Assist in preparing bills and present them to guests.
• Handle basic POS entries if required.
• Coordinate with kitchen and bar staff for smooth service flow.
• Assist seniors during peak hours and banquets.
• Assist in setup and service for events.
• Serve buffet or plated meals during events.
• Support breakdown and cleaning after events.

Skills

Communication

Interpersonal skills

Customer service

Team player

Flexibility

Education

10th/12th pass

Hotel Management / F&B Service certificate

Job description

To provide efficient, courteous, and hygienic food and beverage service to guests, ensuring a pleasant dining experience in line with the organisation's service standards.

Key Responsibilities

• Welcome guests politely and assist them with seating
• Present menus and explain dishes, specials, and beverages
• Take food and beverage orders accurately and relay them to the kitchen/bar
• Serve food and drinks as per standard service procedures
• Ensure timely clearance of used plates and glasses
• Handle guest requests and complaints courteously and report to supervisor if required
• Maintain cleanliness of tables, chairs, floors, and service areas
• Ensure proper table setting before and after service
• Follow food safety, hygiene, and sanitation standards (FSSAI)
• Maintain personal hygiene and proper grooming at all times
• Assist in preparing bills and present them to guests
• Handle basic POS entries if required
• Coordinate with kitchen and bar staff for smooth service flow
• Assist seniors during peak hours and banquets

Event Support

• Assist in setup and service
• Serve buffet or plated meals during events
• Support breakdown and cleaning after events

Desired Skills & Competencies

• Good communication and interpersonal skills
• Customer-friendly attitude
• Ability to work in shifts, weekends, and holidays
• Team player with willingness to learn
• Basic knowledge of food & beverage service preferred

Qualifications & Experience

• Minimum education: 10th / 12th pass
• Hotel Management / F&B Service certificate will be a plus.
• 0-2 years experience in hotel or restaurant service
• Freshers can be considered

Physical Requirements

• Ability to stand for long hours
• Carry trays and service equipment
• Fast-paced work environment

Immediate Joiners Preferred

Preference to candidates from or currently in Goa.