F&B Executive

Accor; North Goa; On-site; INR 600,000 - 900,000; Full time

Job summary

Accor in Chennai is seeking a dynamic F&B Executive to lead daily dining operations and elevate guest experiences. You will supervise staff, drive sales through product knowledge, and ensure smooth service across outlets.

The role requires 2+ years in hospitality with strong leadership, communication, and proficiency in POS systems. Flexible schedule and focus on hygiene standards are essential for success at Accor.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 2 years of experience in a similar F&B role within hospitality.
• Extensive knowledge of food and beverage products and current industry trends.
• Proven track record of providing exceptional customer service.
• Strong leadership and team management skills.
• Proficiency in restaurant management software and POS systems.

Responsibilities

• Supervise and coordinate the activities of F&B staff to maintain high service standards.
• Greet and seat guests, ensuring a warm and welcoming atmosphere.
• Maximize sales opportunities through product knowledge and suggestive selling.
• Oversee the accurate and efficient processing of guest orders.
• Manage the setup and maintenance of dining areas, including banquet spaces.
• Conduct regular team briefings and participate in departmental meetings.
• Promote restaurant specialties and ensure adherence to service standards.
• Handle guest feedback and complaints professionally, escalating issues when necessary.
• Implement and maintain food safety and hygiene standards.
• Coach and train team members to deliver high-quality service.
• Collaborate with kitchen staff to ensure smooth service operations.
• Monitor inventory levels and assist in ordering supplies as needed.
• Analyze sales data and suggest improvements to increase revenue.
• Ensure compliance with all company policies and procedures.

Skills

F&B knowledge

Customer service

Leadership

Communication

Organizational skills

Problem-solving

Education

Bachelor's in Hospitality Management

Tools

POS systems

Restaurant management software

Job description

Job Description

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.

• Supervise and coordinate the activities of F&B staff to maintain high service standards
• Greet and seat guests, ensuring a warm and welcoming atmosphere
• Maximize sales opportunities through product knowledge and suggestive selling techniques
• Oversee the accurate and efficient processing of guest orders
• Manage the setup and maintenance of dining areas, including banquet spaces
• Conduct regular team briefings and participate in departmental meetings
• Promote restaurant specialties and ensure adherence to established service standards
• Handle guest feedback and complaints professionally, escalating issues when necessary
• Implement and maintain food safety and hygiene standards
• Coach and train team members to deliver consistent, high-quality service
• Collaborate with kitchen staff to ensure smooth service operations
• Monitor inventory levels and assist in ordering supplies as needed
• Analyze sales data and suggest improvements to increase revenue
• Ensure compliance with all company policies and procedures

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Minimum of 2 years of experience in a similar role within the hospitality industry
• Extensive knowledge of food and beverage products and current industry trends
• Proven track record of providing exceptional customer service
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong organizational and multitasking skills
• Proficiency in restaurant management software and point-of-sale systems
• Ability to work in a fast-paced, high-pressure environment
• Flexible schedule with availability to work evenings, weekends, and holidays
• Understanding of food safety regulations and hygiene standards
• Problem-solving skills and ability to make quick decisions
• Passion for the hospitality industry and commitment to guest satisfaction