F&B Executive

GRAND MERCURE; Gandhinagar; On-site; INR 600,000 - 900,000; Full time

Job summary

GRAND MERCURE in Gandhinagar, India, seeks an experienced F&B Executive to lead dining operations with a focus on service excellence and guest satisfaction. You will manage daily F&B activities, coordinate across outlets, and drive standards in line with brand expectations.

Qualifications include 3-5 years in F&B operations, strong leadership, budgeting skills, and knowledge of POS systems. This role demands hospitality finesse in a high-volume environment.

Qualifications

• Minimum 3–5 years of progressive F&B operations management in hospitality.
• Experience supervising and developing F&B teams.
• Experience managing multiple outlets or service areas simultaneously.
• Guest complaint resolution and service recovery experience.

Responsibilities

• Oversee the seamless execution of food & beverage operations.
• Maintain exceptional service standards and guest experience.
• Coordinate across outlets to ensure consistent brand standards.
• Monitor costs, inventory, and staff performance to meet targets.

Skills

Leadership & team management

Communication & interpersonal skills

Financial analysis & budgeting

Problem solving & conflict resolution

Food safety & hygiene regulations

POS systems & restaurant software

Organizational & time management

Data interpretation & improvement

Job description

Job Description

We're looking for a dynamic and results-driven F&B Executive to join our hospitality team in Gandhinagar, India. In this pivotal role, you'll oversee the seamless execution of food and beverage operations while maintaining exceptional service standards and fostering a positive guest experience. As an F&B Executive, you'll be the backbone of our dining operations, balancing operational excellence with genuine hospitality and innovative service delivery.

Qualifications

Required Skills & Competencies:

• Strong leadership and team management abilities with proven experience supervising diverse F&B teams
• Excellent communication and interpersonal skills with the ability to engage effectively with guests and staff at all levels
• Proficiency in financial analysis, budgeting, and cost management with demonstrated ability to achieve departmental targets
• Advanced problem-solving and conflict resolution skills with a customer-centric approach
• Comprehensive knowledge of food safety, health, and hygiene regulations and best practices
• Proficiency with Point of Sale (POS) systems and restaurant management software
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment
• Analytical mindset with the ability to interpret operational data and implement improvements

Required Experience

• Minimum 3-5 years of progressive experience in F&B operations management within a hospitality setting
• Proven track record of successfully supervising and developing F&B teams
• Demonstrated experience managing multiple outlets or service areas simultaneously
• Experience in guest complaint resolution and service recovery

Preferred Qualifications

• Hospitality management certification or diploma from a recognized institution
• Experience in luxury or high-volume dining establishments
• Knowledge of local Gandhinagar dining market and guest preferences
• Certification in food safety and hygiene management
• Experience with inventory management systems and restaurant analytics tools

Domain Expertise

• Deep understanding of F&B service standards, operational procedures, and brand consistency
• Knowledge of culinary basics and menu management principles
• Familiarity with banquet and event coordination processes

Additional Information

2-3 Years of Experience in F&B Service Department in midscale or premium brands

Diploma / Degree in HM or any other equivalent qualifications