F&B Executive

JLL; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

JLL is seeking an experienced F&B Executive for its corporate cafeteria operations in Pune. The role requires a Bachelor's degree in Hotel/Hospitality or related fields and 5 years of relevant experience in large-scale cafeterias, with strong vendor management, cost control, and food safety knowledge.

Responsibilities include end-to-end operations, audits, menu development, and collaboration with multiple stakeholders to ensure service excellence and regulatory compliance.

Qualifications

• Strong F&B operations background in large corporate cafeterias.
• Expertise in vendor management and contract governance.
• Knowledge of food safety, hygiene, compliance, and audits.
• Excellent stakeholder and client management skills.
• Experience managing cafeteria budgets, sales, and negotiations.
• Ability to analyze consumption trends, feedback, and KPIs.
• Excellent communication and problem-solving abilities.
• Proficient in Excel, PowerPoint, and reporting tools.

Responsibilities

• Manage end-to-end cafeteria and food service operations across sites.
• Drive service excellence, food quality, hygiene, and customer satisfaction.
• Monitor vendor performance against SLAs, KPIs, and contracts.
• Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.
• Partner with vendors to enhance menu variety, innovation, and employee dining experience.
• Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.
• Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.
• Ensure compliance with FSSAI, HACCP, health & safety, and company standards.
• Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery.
• Drive corrective action plans arising from audits, leadership feedback, and customer concerns.
• Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements.
• Prepare operational reviews, dashboards, business updates, and leadership presentations.
• Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

Skills

F&B operations

Vendor management

Food safety & compliance

Stakeholder management

Budgeting & cost control

KPIs & analytics

Communication & presentation

Excel & reporting

Education

Bachelor's Degree in Hotel Management / Hospitality / F&B Management

Certification in Food Safety / HACCP / FSSAI

Tools

Excel

PowerPoint

Reporting tools

Job description

Job Location: Yera Wada, Pune.

Designation: F&B Executive

Educational Qualification: Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field.

Experience Required: 5 years

Shift Timings: General Shift

Work Schedule: 6 days/week

Notice Period: 1 month/Immediate Joiner

Expertise in cafeteria operations management, menu planning and costing, client relationship management, and cafeteria committee coordination

Good to have: Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.

Essential Skills

• Strong Food & Beverage operations background with experience in large-scale corporate cafeterias, food courts, or institutional catering.
• Expertise in vendor management and contract governance.
• Knowledge of food safety, hygiene, statutory compliance, and audit requirements.
• Strong stakeholder and client management skills.
• Experience in managing cafeteria budgets, sales performance, and commercial discussions.
• Ability to analyze consumption trends, customer feedback, and operational KPIs.
• Excellent communication, presentation, and problem-solving skills.
• Proficient in Microsoft Excel, PowerPoint, and reporting tools.

Key Responsibilities

• Manage end-to-end cafeteria and food service operations across assigned sites.
• Drive service excellence, food quality, hygiene, and customer satisfaction initiatives.
• Monitor vendor performance against SLAs, KPIs, and contractual commitments.
• Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.
• Partner with vendors to enhance menu variety, innovation, and employee dining experience.
• Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.
• Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.
• Ensure compliance with FSSAI, HACCP, health & safety, and company standards.
• Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery.
• Drive corrective action plans arising from audits, leadership feedback, and customer concerns.
• Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements.
• Prepare operational reviews, dashboards, business updates, and leadership presentations.
• Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

Educational Qualifications

• Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field.
• Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.