F&B Executive

Jones Lang LaSalle Incorporated; Pune District; On-site; INR 450,000 - 650,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Pune is seeking an experienced F&B Executive to lead cafeteria operations for corporate sites. You will oversee service quality, hygiene, and customer satisfaction while managing vendor performance and budgets.

The role requires 5 years of relevant experience and on-site duties in a 48-hour weekly schedule. The ideal candidate will drive menu planning, cost control, and stakeholder coordination with Workplace, HR, and procurement teams.

Qualifications

• Bachelor's degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field.
• 5 years of experience in cafeteria/large-scale dining environments.
• Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.

Responsibilities

• Manage end-to-end cafeteria and food service operations across assigned sites.
• Drive service excellence, food quality, hygiene, and customer satisfaction.
• Monitor vendor performance against SLAs, KPIs, and contractual commitments.
• Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.
• Partner with vendors to enhance menu variety, innovation, and employee dining experience.
• Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.
• Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.
• Ensure compliance with FSSAI, HACCP, health & safety, and company standards.
• Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery.
• Drive corrective action plans arising from audits, leadership feedback, and customer concerns.
• Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements.
• Prepare operational reviews, dashboards, business updates, and leadership presentations.
• Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

Skills

F&B Ops

Vendor Management

Budgeting & KPIs

Menu Planning

Stakeholder Mgmt

Excel

Reporting Tools

Education

Bachelor's Degree in Hotel Management

Food Safety/HACCP/FSSAI Certification

Tools

Microsoft Excel

PowerPoint

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Location: Yera Wada, Pune. Designation: F&B Executive. Educational Qualification: Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field. Experience Required: 5 years. Shift Timings: General Shift. Work Schedule: 6 days/week. Notice Period: 1 month/Immediate Joiner. Expertise in cafeteria operations management, menu planning and costing, client relationship management, and cafeteria committee coordination. Good to have: Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.

Essential Skills

• Strong Food & Beverage operations background with experience in large-scale corporate cafeterias, food courts, or institutional catering.
• Expertise in vendor management and contract governance.
• Knowledge of food safety, hygiene, statutory compliance, and audit requirements.
• Strong stakeholder and client management skills.
• Experience in managing cafeteria budgets, sales performance, and commercial discussions.
• Ability to analyze consumption trends, customer feedback, and operational KPIs.
• Excellent communication, presentation, and problem-solving skills.
• Proficient in Microsoft Excel, PowerPoint, and reporting tools.

Key Responsibilities

• Manage end-to-end cafeteria and food service operations across assigned sites.
• Drive service excellence, food quality, hygiene, and customer satisfaction initiatives.
• Monitor vendor performance against SLAs, KPIs, and contractual commitments.
• Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.
• Partner with vendors to enhance menu variety, innovation, and employee dining experience.
• Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.
• Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.
• Ensure compliance with FSSAI, HACCP, health & safety, and company standards.
• Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery.
• Drive corrective action plans arising from audits, leadership feedback, and customer concerns.
• Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements.
• Prepare operational reviews, dashboards, business updates, and leadership presentations.
• Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

Educational Qualifications: Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field. Certification in Food Safety, HACCP, FSSAI, or equivalent preferred. Location: On-site –Pune, MH. Scheduled Weekly Hours: 48.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYS.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.