Manager - F&B

Cushman & Wakefield; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Cushman & Wakefield is seeking a Manager - F&B in Bengaluru to oversee day-to-day food and beverage operations, ensuring quality, hygiene, and service excellence while controlling costs. You will manage cafeterias, pantry, and catering, coordinate with kitchen teams, and collaborate with vendors to maintain service standards.

The role requires 3–6 years in F&B/facility management, a Graduate/Diploma in Hotel Management, and experience in corporate environments.

Qualifications

• 3–6 years of experience in F&B operations or facility management.
• Graduate or Diploma in Hotel Management or equivalent.
• Experience in corporate/campus environments preferred.

Responsibilities

• Manage daily cafeteria, pantry, and catering operations.
• Coordinate with kitchen teams for menu planning and execution.
• Liaise with vendors and suppliers; verify invoices and service quality.
• Ensure adherence to FSSAI guidelines and hygiene standards.
• Maintain stock, track consumption, and implement FIFO to control costs.
• Supervise staff; prepare duty rosters and training on hygiene.
• Address client and employee feedback; handle meetings and events.
• Maintain daily consumption, headcount, and billing records; share MIS reports.

Skills

F&B operations

Vendors & stakeholders

Communication

Problem solving

Multitasking

Hygiene standards

Education

Graduate / Hotel Management Diploma

Tools

MS Excel

Job description

Job Title

Manager - F&B

Job Purpose

To manage and oversee day-to-day Food & Beverage operations, ensuring high standards of food quality, hygiene, service delivery, and client satisfaction while maintaining cost efficiency and compliance.

Key Responsibilities

1. 1. F&B Operations

   Manage daily cafeteria, pantry, and catering operations.

   Ensure timely and efficient food service as per agreed schedules.

   Monitor food quality, presentation, and portion control.

   Coordinate with kitchen teams for menu planning and execution.

2. 2. Vendor Management

   Liaise with catering vendors and suppliers for smooth operations.

   Monitor vendor performance, service quality, and compliance.

   Verify invoices and ensure alignment with agreed rates and services.

3. 3. Hygiene & Compliance

   Ensure adherence to food safety and hygiene standards (FSSAI guidelines).

   Conduct regular inspections of kitchen, storage, and serving areas.

   Ensure proper grooming and hygiene practices among staff.

4. 4. Inventory & Cost Control

   Maintain stock of food items and pantry consumables.

   Track consumption and minimize wastage.

   Implement FIFO and proper storage practices.

   Support cost optimization initiatives.

5. 5. Team Management

   Supervise pantry staff, stewards, and support teams.

   Prepare duty rosters and ensure adequate manpower deployment.

   Train staff on hygiene, safety, and service standards.

6. 6. Client & Customer Handling

   Address client and employee feedback/complaints promptly.

   Ensure high customer satisfaction levels.

   Coordinate for meetings, events, and special catering requests.

7. 7. Reporting & Documentation

   Maintain daily consumption and service reports.

   Track headcount, billing data, and vendor invoices.

   Share MIS reports with management as required.

8. 8. Event Management

   Support planning and execution of corporate events and meetings.

   Ensure proper setup, service delivery, and closure of events.

Key Skills & Competencies

• Strong knowledge of F&B operations and hygiene standards
• Vendor and stakeholder management skills
• Good communication and interpersonal abilities
• Problem-solving and multitasking skills
• Basic knowledge of MS Excel and reporting

Qualifications & Experience

• Graduate / Diploma in Hotel Management or relevant field
• 3–6 years of experience in F&B operations / Facility Management
• Experience in corporate/campus environments preferred

Key Performance Indicators (KPIs)

• Service quality & customer satisfaction
• Hygiene and audit compliance scores
• Cost control and wastage reduction
• Vendor performance and SLA adherence

INCO: “Cushman & Wakefield”