Cafeteria Supervisor / Manager

Microscan Infocommtech; Mumbai Suburban; On-site; INR 300,000 - 600,000; Full time

Job summary

Microscan Infocommtech is seeking an experienced Cafeteria Operations Lead to manage daily cafeteria operations, supervise staff, ensure hygiene, and coordinate with vendors. The role focuses on service quality, safety standards and efficient facility management.

Candidate should have 1–3 years in cafeteria or related roles, graduates preferred, and experience in vendor/staff management. This position is on-site in Mumbai and involves coordination with admin teams.

Qualifications

• Graduate preferred; Hospitality / Hotel Management qualification is an advantage.
• 1-3 years of experience in cafeteria, institutional catering, food service, hospitality or facility management.
• Experience in vendor and staff management preferred.

Responsibilities

• Manage daily cafeteria operations, including breakfast, lunch, beverages and refreshments.
• Supervise cafeteria staff and ensure adequate manpower during service hours.
• Monitor food quality, quantity, hygiene and timely service.
• Manage cafeteria vendors and ensure compliance with service standards and FSSAI requirements.
• Ensure high standards of cleanliness, sanitation, PPE compliance.
• Monitor inventory, consumables and cafeteria supplies.
• Control food wastage and segregation of waste.
• Ensure dining, pantry, and recreation areas are clean and well maintained.
• Coordinate maintenance of cafeteria equipment and coordinate repairs.
• Handle employee feedback and complaints and ensure timely resolution.
• Maintain daily hygiene, stock and vendor performance records.
• Coordinate with pantry and admin teams to keep office pantries maintained.

Skills

Cafeteria operations

Vendor management

People management

Food hygiene & safety

Inventory control

Communication

Coordination

Education

Graduate

Hospitality/Hotel Management

Job description

Key Responsibilities

• Manage daily cafeteria operations, including breakfast, lunch, beverages and refreshments.
• Supervise cafeteria staff and ensure adequate manpower during service hours.
• Monitor food quality, quantity, hygiene and timely service.
• Manage cafeteria vendors and ensure compliance with agreed service standards and FSSAI requirements.
• Ensure high standards of cleanliness, sanitation, personal hygiene and PPE compliance.
• Monitor inventory, consumables and cafeteria supplies.
• Control food wastage and ensure proper Wet & Dry waste segregation.
• Ensure dining, pantry, beverage and recreation areas are clean and well maintained.
• Monitor cafeteria equipment (coffee machine, vending machine, microwave, refrigerator, water cooler) and coordinate repairs/maintenance.
• Handle employee feedback and complaints and ensure timely resolution.
• Maintain daily checklists, hygiene records, stock records and vendor performance reports.
• Ensure all the office floor pantries are also maintained in co-ordination with the pantry boys and admin team
• Ensure compliance with cafeteria policies, health & safety procedures and emergency guidelines.

Qualifications & Experience

• Graduate preferred; Hospitality / Hotel Management qualification is an advantage.
• 1-3 years of experience in cafeteria, institutional catering, food service, hospitality or facility management.
• Experience in vendor and staff management preferred.

Key Skills

• Cafeteria & food-service operations
• Vendor and people management
• Food hygiene and safety
• Inventory and wastage control
• Strong communication and problem-solving skills
• Customer/employee service orientation
• Good organizational and coordination skills