External Workforce Program Coordinator

Light & Wonder India; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Light & Wonder India seeks an External Workforce Program Coordinator to oversee the contingent workforce program, handling onboarding, offboarding, assignments, and data integrity in the VMS. You will act as the primary liaison with staffing suppliers and internal hiring managers.

This role emphasizes governance, reporting on headcount and spend, and process improvements to boost efficiency. The ideal candidate has HR operations experience and thrives in a fast-paced environment.

Qualifications

• Bachelor’s degree in HR, business, or related field (or equivalent experience).
• 2+ years in HR operations, staffing, or contingent workforce management.
• Familiarity with VMS platforms (VNDLY/Beeline/Fieldglass) preferred.
• Strong organizational and communication skills.
• Experience with MS Office; reporting tools; AI tools preferred.

Responsibilities

• Manage day-to-day contingent workforce program operations including onboarding and offboarding.
• Ensure accurate data entry and maintenance within the Vendor Management System (VMS).
• Monitor adherence to policies, labor regulations, and contracts; support audits and reporting.
• Serve as primary contact for staffing suppliers and internal hiring managers; assist with issue resolution.
• Generate and analyze reports on headcount, spend, cycle times; provide insights to improve performance.

Skills

Organizational skills

Communication

Prioritization/Multi-tasking

MS Office

AI tools

Education

Bachelor’s in HR

Tools

VMS (VNDLY/Beeline/Fieldglass)

Job description

External Workforce Program Coordinator Corporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well‑being of employees.

Key Responsibilities

• Program Administration:
  • Manage day-to-day operations of the contingent workforce program, including onboarding, offboarding, and assignment changes.
  • Ensure accurate data entry and maintenance within the Vendor Management System (VNDLY or similar).
• Compliance & Governance:
  • Monitor adherence to company policies, labor regulations, and contractual agreements.
  • Support audits and reporting to ensure program compliance.
• Supplier & Stakeholder Support:
  • Serve as the primary point of contact for staffing suppliers and internal hiring managers.
  • Assist with issue resolution and escalates concerns as needed.
• Reporting & Analytics:
  • Generate and analyze reports on contingent workforce metrics (e.g., headcount, spend, cycle times).
  • Provide insights to improve program performance and cost efficiency.
• Process Improvement:
  • Identify opportunities to streamline workflows and enhance user experience.
  • Support implementation of new tools, processes, and best practices.

Qualifications

• Education: Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience).
• Experience:
  • 2+ years in HR operations, staffing, or contingent workforce management.
  • Familiarity with Vendor Management Systems (VNDLY, Beeline, Fieldglass, etc.) preferred.
• Skills:
  • Strong organizational and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in MS Office Suite; experience with reporting tools is a plus.
  • Experience using AI tools (Preferred)

Qualifications Experience Level Mid Level