Export Manager

NINETY DEGREE STONE; Madhya Pradesh; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Ninety Degree Stone in Kishangarh, Rajasthan, is seeking an Export Manager to lead international stone sales, from first inquiry to cash realised, coordinating production, logistics, and documentation.

Ideal candidates have 3+ years in marble/granite exports, strong negotiation and communication in English, and an existing overseas buyer network. Travel internationally and domestically is required for this full‑time, on‑site role.

Qualifications

• Export sales experience with overseas customers (min 3 years).
• Natural stone experience: marble/granite/quartzite or related finishes.
• Bachelor's degree; MBA in Marketing or International Business preferred.

Responsibilities

• Develop market and pipeline across prioritized countries and segments; manage CRM/ERP and report weekly.
• Convert inquiries to orders; prepare/negotiate quotations and payment terms to protect margin.
• Own order-to-delivery: coordinate production, purchasing, and accounts; ensure pre-dispatch sign-off.
• Ensure export quality and compliance: packing, documents, and shipping; manage CHA and freight.

Skills

Negotiation

English (Fluent)

Export documentation

Excel

CRM/ERP

Coordination

Willingness to travel

Education

Bachelor's degree in any discipline

MBA in Marketing or International Business

Job description

Ninety Degree Stone | Export Manager | Immediate Joiner Preferred

Department: Exports

Experience: 3-5 years, natural stone export

Employment: Full-time

Location: Kishangarh, Rajasthan (on-site)

Reports to: Director of Sales

Travel: International and Domestic

The Role

NDS is a luxury natural stone company backed by RK Marble Group and Wonder Cement, working in granite, marble, quartzite, and semi-precious stones, with premium finishes, backlit stone, and cut-to-size panels made on Italian machinery.

The Export Manager owns NDS's international business from first inquiry to cash realised and is accountable for every export order.

Who we are looking for

Export sales: minimum 3 years owning overseas customers: quotations, negotiation, payment terms and order closure.

Natural stone: minimum 3 years in marble, granite, quartzite, semi-precious or engineered stone, with working knowledge of finishes, grading, thickness, packing and breakage risk.

What you will own

1. Market development and pipeline. Run a prioritised country and segment plan across importers, distributors, architects, designers, developers and stone companies. Generate leads through trade platforms, fairs, references and direct outreach; keep every opportunity in CRM.

2. Commercial ownership. Convert inquiries to orders. Prepare and negotiate quotations, pricing and payment terms, protecting margin and payment security (advance, LC or approved credit). Convert customer needs (stone, finish, size, thickness, quantity) into written specifications.

3. Order-to-delivery execution. Own each order from confirmation to delivery: brief Production, Purchase, and Accounts in writing, secure pre-dispatch quality sign‑off, plan packing and containers, and keep the customer updated.

4. Quality, documentation and compliance. Ensure every shipment is export‑quality: coordinate quality control against customer specifications (finish, thickness, size, shade, tolerance) before dispatch, and enforce export packaging standards (crating, bundling, and protection against transit breakage), sharing pre‑dispatch pictures with the customer. Own the accuracy of the Commercial Invoice, Packing List, Certificate of Origin, Shipping Bill and Bill of Lading, plus destination‑specific requirements. Manage CHA, freight forwarders and shipping lines; ensure export proceeds are realised in line with applicable regulations.

5. Intelligence and MIS. Track market trends, pricing and competitors. Submit a weekly pipeline report and a monthly review (conversion, orders, receivables); keep CRM/ERP current.

How we work

1. Ownership without hand‑holding. You run your customers and pipeline independently; speed matters.

2. Escalate early, challenge openly. Escalate delays, quality issues, and payment risks to seniors immediately. You are expected to question any decision with facts, regardless of rank.

3. Honest numbers. Pipeline and forecasts reflect reality.

4. Documented, not remembered. Customer terms, specifications, and decisions are recorded in CRM/ERP.

Skills and Profile

Essential

• Strong negotiation skills
• Fluent English, written and spoken
• Hands‑on export documentation and shipment execution
• Analytical reporting; proficiency in Excel and CRM/ERP
• Coordination and follow‑up with internal teams
• Willingness to travel internationally and domestically
• Bachelor's degree in any discipline
• MBA in Marketing or International Business (MBA/MIB in International Business preferred)

Advantage

• Existing network of overseas importers, distributors or architects
• Exposure to luxury or architectural projects; trade‑fair experience
• A market language such as Arabic, Spanish, Italian or French

Key Interfaces

Internal: Sales, Production, Purchase, Quality Control, Accounts and CRM teams.

External: Overseas importers, distributors, developers and stone companies; CHA, freight forwarders, shipping lines and logistics partners.

Key Performance Indicators

• Export revenue against monthly and annual targets
• Price realisation and margin per order
• Lead‑to‑order conversion
• New customer acquisition
• Pipeline value and quality
• On‑time‑in‑full order execution
• Collections and receivables
• Repeat business and new markets developed