Retail Sales Manager

Wonder Cement Ltd.; Ajmer; On-site; INR 450,000 - 650,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Wonder Cement Ltd. in Kishangarh, Rajasthan, invites applications for a Retail Sales Manager to lead showroom and retail sales operations at our Ninety Degree Stone facility.

You will drive targets, engage walk-in customers, dealers, designers, and trade buyers while upholding a premium brand experience. The role requires strong sales, CRM proficiency, and knowledge of natural stone products, with a focus on premium customer service and team leadership.

Qualifications

• Bachelor's degree; MBA preferred.
• Experience in retail/showroom sales management preferred.
• Strong sales, negotiation, and target achievement capabilities.
• Proficient with MS Office, CRM and AI tools.
• Knowledge of natural stone or premium building materials is a plus.

Responsibilities

• Drive retail sales targets and revenue growth at Kishangarh.
• Manage day-to-day retail/showroom sales operations at Kishangarh facility.
• Engage and convert walk-in customers, dealers, contractors, and trade buyers.
• Build and manage relationships with local dealers and trade partners.
• Build relationships with architects, interior designers, and luxury developers sourcing from Kishangarh facility.
• Guide customers on product selection across granite, marble, quartzite, and NDS finishes.
• Supervise and mentor the CRM Executive and showroom staff.
• Oversee CRM data quality and sales reporting; support standardization.
• Coordinate with production/processing teams on stock availability and orders.
• Maintain showroom merchandising and premium brand positioning.
• Track walk-in footfall, conversion, and competitor activity.
• Outbound new business development beyond walk-ins and existing relationships.
• Ensure customer satisfaction and premium service standards.

Skills

Sales & negotiation

Retail showroom management

Target orientation

MS Office / CRM / AI tools

Interpersonal & team leadership

Stone/building materials knowledge

Education

Bachelor's degree

MBA preferred

Tools

CRM software

AI tools

Job description

Retail Sales Manager
Job Description

Retail Sales Manager Ninety Degree Stone
Department: Sales
Location: Kishangarh, Rajasthan
Reporting To: Head, Sales
Experience: 1+ Years
Employment Type: Full-time

Job Summary

Ninety Degree Stone (NDS) is a luxury natural stone and material innovation company, backed by the RK Marble Group and Wonder Cement. Known for rare capabilities such as 6mm ultra-thin stone and backlit solutions, NDS creates premium surfaces for UHNI residences, architects, designers, and luxury developers not as a stone trader, but as a design-led material innovator.

We are looking for a result-driven Retail Sales Manager to lead showroom and retail sales operations at our Kishangarh facility one of India's largest natural stone hubs converting walk-in customers, dealers, and trade buyers while upholding NDS's premium brand experience.

Key Responsibilities

• Drive retail sales targets and revenue growth for the location.
  
• Manage day-to-day retail/showroom sales operations at the Kishangarh facility.
• Engage and convert walk-in customers, dealers, contractors, and trade buyers visiting the Kishangarh hub.
• Build and manage relationships with local dealers and trade partners in the Kishangarh market.
• Build and manage relationships with architects, interior designers, and luxury developers sourcing from the Kishangarh facility.
• Guide customers on product selection across granite, marble, quartzite, and NDS's signature finishes.
• Supervise and mentor the CRM Executive and showroom/retail sales staff.
  
• Oversee CRM data quality and sales reporting through the CRM Executive; support sales-process standardization.
  
• Coordinate with production/processing teams on stock availability and order fulfillment.
  
• Maintain showroom merchandising and presentation in line with NDS's premium brand positioning.
  
• Track walk-in footfall, conversion rates, and competitor activity in the local market.
  
• Outbound new business development identifying and pursuing opportunities beyond walk-in and existing trade relationships.
  
• Ensure customer satisfaction and premium service standards.

Required Skills

• Strong sales and negotiation skills.
• Retail or showroom sales management experience.
• Target-oriented mindset.
• Proficiency in MS Office, CRM & AI tools.
• Strong interpersonal and team-handling skills.
• Working knowledge of natural stone/premium building materials preferred.

Qualifications

• Bachelor's degree; MBA preferred. Retail or B2B sales experience in stone, building materials, or interiors preferred.

KPIs

• Retail Sales Achieved, Footfall Conversion Ratio, Customer Satisfaction Score.

Salary & Benefits: As per company policy with performance incentives.