Executive - Warehouse Operations - Contract Logistics

The Peninsular and Oriental Steam Navigation Company; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company is seeking an Operations Manager to oversee all warehouse functions across Inward, Sorting, Picking, Outbound and Inventory in India. The role requires planning manpower aligned with volume fluctuations and leading a team of 150+ staff while ensuring safety, hygiene, and timely customer communications.

You will drive productivity improvements, monitor reports, and escalate non-compliance while maintaining budgeted margins and zero customer

Responsibilities

• Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
• Plan required manpower in line with volume fluctuations.
• Manage 150+ staff independently with teamwork.
• Responsible for loss control of site.
• Analyze ops miss report and productivity.
• Ensure good hygiene of warehouse.
• Timely reply of customer queries.
• Not to compromise on safety of employees and premises.
• Timely escalations to Management on non-compliance.
• Plan for Improve productivity of the site.
• Layout wise manpower planning.
• Regional P & L management
• Ensure zero debits from customer.
• Avoid productivity loss in Ops to sustain margins.
• Customer relationship Management
• Support in customer based on timely need.
• Resolving customer queries and sending reports timely.
• Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager

Skills

Warehouse operations

Manpower planning

Team leadership

Customer service

Safety compliance

Job description

Operations Management
Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
Need to plan required manpower in line with volume fluctuations.
150 plus staff needs to be handled independently with teamwork.
Responsible for loss control of site.
Need to analyze ops miss report and productivity.
Need to ensure good hygiene of warehouse .
Timely reply of customer queries.
Not to compromise on safety of employees and premises.
Timely escalations to Management on non-compliance.
Timely revert on mail for any short/ excess shipments received.
Plan for Improve productivity of the site.
Layout wise manpower planning.
oRegional P & L management
Ensure zero debits from customer.
Avoid productivity loss in Ops to sustain margins.
Ensure P & L in line within budget
Customer relationship Management
Support in customer based on timely need.
Resolving customer queries and sending reports timely.
Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager

Job Locations ; Bhiwandi / Dasna / Bangalore / Kolkata / Jaipur