Executive / Senior Executive – Gold Loan

VRSamadhan; Thane; On-site; INR 250,000 - 350,000; Full time

Job summary

VRSamadhan in India is seeking an Executive / Senior Executive to drive Gold Loan sales, acquire customers, and manage end-to-end loan processing in the North and East region.

You will handle KYC, documentation, explain terms, coordinate with branch and credit teams, and build local business channels to generate repeat referrals. 1–3 years experience preferred; travel locally required.

Qualifications

• 1–2 years of experience in Gold Loan, Retail Lending, Banking, NBFC or Financial Services.
• Gold Loan sales/sourcing experience preferred.
• Good understanding of loan processing, KYC, and disbursement.
• Strong communication and relationship-building abilities.
• Willingness to travel locally for field sales.

Responsibilities

• Generate Gold Loan business through field visits, referrals and local market activities.
• Acquire new customers and meet sourcing and disbursement targets.
• Handle Gold Loan applications, KYC, documentation and processing.
• Explain loan products, terms, rates, and charges to customers.
• Coordinate with branch, credit, operations, and valuation teams for timely processing.
• Follow up on renewals, top-ups, and overdue interest payments.
• Maintain customer records and ensure KYC compliance.
• Build relationships with customers and local channels for repeat business.

Skills

Communication skills

Customer handling

Relationship management

Local travel readiness

Job description

Job title: Executive / Senior Executive – Gold Loan

Location: North and east Region

Experience: 1–3 Years

Role Overview

We are looking for an Executive / Senior Executive to handle Gold Loan sales, customer acquisition, loan processing, and customer servicing for the assigned location.

Key Responsibilities

• Generate Gold Loan business through field visits, referrals, leads, and local market activities.
• Acquire new customers and achieve assigned sourcing and disbursement targets.
• Handle Gold Loan applications, KYC, documentation, and processing from application to disbursement.
• Explain loan products, repayment terms, interest rates, and charges to customers.
• Coordinate with branch, credit, operations, and valuation teams for timely loan processing.
• Follow up with customers for renewals, top-ups, closures, and pending interest payments.
• Support follow-up of overdue accounts and collection activities as required.
• Maintain customer records and ensure compliance with KYC and company guidelines.
• Build strong relationships with customers and local business channels to generate repeat and referral business.

Key Requirements

• 1–2 years of experience in Gold Loan, Retail Lending, Banking, NBFC, or Financial Services.
• Gold Loan sales/sourcing experience will be preferred.
• Good understanding of loan processing, KYC, documentation, and disbursement*.
• Strong communication, customer-handling, and relationship-management skills.
• Target-oriented with willingness to travel locally for field sales and business development.
• Knowledge of Gold Loan valuation/appraisal will be an added advantage.