Executive-Sales Support For MNC, Kothrud-Pune

Seventh Contact Hiring Solutions; Pune District; On-site; INR 350,000 - 520,000; Full time

Job summary

Seventh Contact Hiring Solutions is seeking an Executive Sales Support for our Pune site. The role focuses on coordinating sales activities, processing orders, and ensuring timely communication with customers while coordinating with internal departments to deliver orders accurately and on schedule.

The candidate should have a Bachelor's in Engineering with 1–2 years in Sales Support or related roles; MBA in Marketing or Operations is a plus. General shift, WFO, with 2 openings in Pune.

Qualifications

• Bachelor's degree in Engineering is required.
• MBA in Marketing or Operations is preferred.
• 1–2 years of experience in Sales Support, Sales Coordination, Customer Service or similar.

Responsibilities

• Provide day-to-day sales coordination and order management support.
• Prepare and process quotations, sales orders, proforma invoices and related documents.
• Coordinate the complete order lifecycle from PO to dispatch and delivery.
• Monitor orders and delivery schedules to meet timelines.
• Respond to customer inquiries and provide status updates; coordinate with internal stakeholders.
• Maintain customer master data and sales records in Tally/Excel and related systems.
• Generate MIS reports and support process improvements in SOPs.

Skills

Attention to detail

Analytical skills

Communication skills

Cross-functional coordination

Multi-priority management

Education

Bachelor's Degree in Engineering

MBA in Marketing/Operations (preferred)

Tools

Excel

Power BI

Word

PowerPoint

Tally ERP (working knowledge)

Job description

Company Head Office- Austria

Job Location:-Kothrud, Pune

Company Type-MNC / Foreign Subsidiary ,Industrial Products / Manufacturing

Work Timings:- General Shift

Work Mode:- 5 days WFO

No. Of Positions:2

Job Description

Company Profile: Our Client is specialized in the manufacturing of high-tech polyurethane goods for the railway , industrial and construction sector with the main purpose to reduce vibration and secondary airborne noise. It is part of a global organization, with its headquarters in Austria and offices across Europe, Asia, North America and Australia.

Job Title

Executive Sales Support

Reporting To

Assistant Manager Sales Support

Job Purpose

To provide efficient sales coordination and operational support to the Sales team by ensuring accurate order processing, timely customer communication, proper documentation, and seamless coordination with internal departments for successful order execution.

Key Responsibilities

1. Sales Coordination & Order Management

• Provide day-to-day administrative and operational support to the Sales team.
• Prepare and process quotations, sales orders, proforma invoices, and other customer-related documents accurately and within defined timelines.
• Coordinate the complete order lifecycle from receipt of Purchase Order (PO) to dispatch and final delivery ensuring timely execution.
• Monitor pending orders, delivery schedules, and follow-ups to ensure adherence to committed timelines.

2. Customer Coordination

• Respond to customer enquiries, provide regular order status updates, and ensure prompt resolution of customer concerns.
• Maintain effective communication with customers and internal stakeholders to facilitate smooth order execution.

3. Internal Coordination

• Coordinate with Production, Stores, Dispatch, Finance, and other internal departments to ensure seamless order processing and timely deliveries.
• Ensure smooth execution of customer orders through effective coordination with the Sales Support team and cross-functional departments.

4. Documentation & Data Management

• Maintain and update customer master data, sales records, order status, and related documentation in Tally, Excel, and other business systems.
• Ensure accuracy of sales data, pricing, documentation, and customer records while maintaining proper document control and filing systems.

5. Reporting & Process Improvement

• Generate periodic MIS reports, sales trackers, and other reports as required by the Sales team and management.
• Support the implementation, standardization, and continuous improvement of sales processes, systems, and Standard Operating Procedures (SOPs).

Desired Competencies

• Proficiency in Microsoft office (Excel, PPT, word, Power BI, data management).
• Understanding of sales coordination processes and dispatch documentation (Invoices, Delivery Challans, E-Way Bills, etc.).
• Strong attention to detail with a high level of accuracy.
• Good analytical and organizational skills. Effective verbal and written communication skills.
• Ability to coordinate with cross-functional teams and manage multiple priorities.
• Customer-focused approach with problem-solving ability.
• Positive attitude, willingness to learn, and ability to work in a fast-paced environment.
• Working knowledge of Tally ERP preferred

Qualification

Bachelors Degree in Engineering. Preferred MBA in Marketing / Operations.

Experience

1-2 years of experience in Sales Support, Sales Coordination, Customer Service, or a similar role.

Joining

Immediate