Executive Operations Executive

Vashi Electricals; Dadri, Pataudi; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Vashi Electricals is seeking an Assistant Manager of Operations to oversee order management and delivery schedules in UP. You will coordinate sales orders, ensure material availability, and drive OTIF performance across internal teams.

The role requires strong Excel and ERP proficiency, SAP knowledge preferred, and excellent communication for cross-functional coordination. You will monitor back orders, manage schedule orders, and address customer issues with timely resolutions.

Qualifikationen

• Experience with inventory and order management is required.
• Proficient communication and coordination abilities.
• Proactive follow-ups and stakeholder management.
• Detail-oriented with problem-solving mindset.
• Proficient in MS Excel, email, and ERP tools.

Aufgaben

• Sales Order checking for accuracy, material availability, and process alignment.
• Back Order review and actions to reduce backlog.
• Draft and send customer emails for amendments and updates.
• Coordinate inter-plant or warehouse stock transfers.
• Liaise with Purchase team to expedite materials.
• Track OTIF performance and ensure on-time, in-full fulfillment.
• Manage and update customer schedule agreements and dispatch plans.
• Investigate and close customer complaints related to materials, delays, or quality.

Kenntnisse

Inventory management

SAP knowledge

Communication skills

Stakeholder management

Excel & ERP tools

Tools

MS Excel

ERP systems

Email writing

Jobbeschreibung

Job Title: Assistant Manager of Operations

Key Responsibilities:

1. Sales Order (SO) Checking: Verify customer sales orders for accuracy, material availability, and alignment with internal processes.
2. Back Order Review: Monitor and review pending/back orders regularly and take corrective actions to reduce backlog.
3. Customer Communication: Draft and send emails to customers for order amendments, confirmations, and updates related to material availability or delivery schedules.
4. Material Stock Transfer Coordination: Coordinate inter-plant or warehouse stock transfers to fulfill urgent or pending customer requirements.
5. Purchase Team Follow-Up: Liaise with the purchase team to expedite procurement of materials that are short or urgently required.
6. OTIF (On-Time In-Full) Maintenance: Track, maintain, and improve OTIF performance metrics; ensure customer orders are fulfilled accurately and on schedule.
7. Schedule Order Management: Maintain and update customer schedule agreements and plan dispatches in line with customer timelines.
8. Customer Complaint Closure: Investigate and close customer complaints related to material issues, delays, or quality concerns in coordination with relevant departments.

Required Skills & Competencies:

1. Strong knowledge of inventory and order management systems (SAP knowledge preferred)
2. Effective communication and coordination skills
3. Proactive in follow-ups and stakeholder management
4. Attention to detail and problem-solving attitude
5. Proficiency in MS Excel, Email writing, and ERP tools