Assistant Manager – Sales Excellence & Business Operations

Madras Engineering Industries PVT LTD; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Madras Engineering Industries PVT LTD in Chennai district seeks a seasoned sales operations professional to optimize Order-to-Cash, SAP governance, and MIS automation. You will drive cross-functional coordination across sales, production, warehouses, and finance to ensure on-time customer commitments.

The role requires 5–8 years in Automotive OEM/Tier-1, proficiency in SAP SD, Power BI, and advanced Excel, plus strong analytical and reporting skills to deliver KPI dashboards and management

Qualifications

• Bachelor's degree in Engineering, Commerce, Management or related field.
• MBA preferred.
• Hands-on experience in Automotive OEM/Tier-1 industry.
• Experience in Sales Operations, SAP SD, O2C, Power BI, MIS & Reporting.

Responsibilities

• Coordinate end-to-end Order-to-Cash processes across customers, sales teams, warehouses, plants and finance.
• Monitor daily order inflow, dispatches, billing, receivables, and customer service levels.
• Ensure timely execution of customer schedules and delivery commitments.
• Track order fulfillment performance and resolve bottlenecks.
• Support collections follow-up and working capital improvement initiatives.
• Support daily/weekly/monthly sales planning activities.
• Coordinate SAP governance, data integrity, enhancements, testing and implementation support.
• Develop and maintain Power BI dashboards and automated MIS reports.
• Generate management reports, KPI scorecards and dashboards.
• Coordinate HOD Reviews and Monthly Business Reviews, ensuring timely availability of information.

Skills

SAP SD

Power BI

Advanced Excel

Sales Operations

Order-to-Cash Management

Business Reporting

Customer Coordination

Analytical Skills

Cross-functional Collaboration

Education

Bachelor's Degree in Engineering, Commerce, Management or related discipline

MBA preferred

Tools

SAP SD Module

Power BI

Job description

Purpose of the Role

To drive sales operations excellence through effective Order-to-Cash management, SAP process governance, MIS automation, business reporting, and cross-functional coordination, ensuring seamless execution of sales plans and customer commitments.

Key Responsibilities

1. Order-to-Cash (O2C) Management

• Coordinate end-to-end Order-to-Cash processes across customers, sales teams, warehouses, plants, and finance.
• Monitor daily order inflow, dispatches, billing, receivables, and customer service levels.
• Ensure timely execution of customer schedules and delivery commitments.
• Track order fulfillment performance and proactively resolve execution bottlenecks.
• Support collections follow-up and working capital improvement initiatives.

2. Sales Operations Management

• Support daily, weekly, and monthly sales planning activities.
• Coordinate with OE, Aftermarket, Production, Warehouse, and Logistics teams.
• Monitor sales performance against plans and customer requirements.
• Drive operational discipline through structured review mechanisms.

3. SAP Governance & Process Management

• Act as key business coordinator for Sales and Marketing SAP processes.
• Ensure accuracy and integrity of sales-related master data and transactional data.
• Coordinate SAP enhancements, user requirements, testing, and implementation support.
• Drive continuous process improvement through SAP utilization.

4. MIS Automation & Business Reporting

• Develop and maintain Power BI dashboards and automated MIS reports.
• Enhance reporting efficiency through automation and standardization.
• Generate management reports, performance dashboards, and KPI scorecards.
• Support digital transformation initiatives within the commercial function.

5. Management Reviews & Governance

• Coordinate HOD Reviews, Monthly Business Reviews, and leadership presentations.
• Consolidate and analyse sales, customer, and operational data.
• Track action items and support review closure mechanisms.
• Ensure timely availability of management information.

Educational Qualifications

• Bachelor's Degree in Engineering, Commerce, Management, or related discipline.
• MBA preferred.

Experience

• 5-8 years of experience in Automotive OEM/Tier-1 industry.
• Hands-on experience in:
  • Sales Operations
  • SAP SD Module
  • Order-to-Cash Processes
  • Power BI
  • MIS & Reporting
  • Customer Coordination

Key Skills

• SAP SD
• Power BI
• Advanced Excel
• Sales Operations
• Order-to-Cash Management
• Business Reporting
• Customer Coordination
• Analytical Skills
• Cross-functional Collaboration