EXECUTIVE N - WOOD FINISHES TECHNOLOGIST

Asian Paints Limited; Bengaluru; On-site; INR 480,000 - 600,000; Full time

Job summary

Asian Paints Limited in Bengaluru seeks an Executive N - Wood Finishes Technologist to support the sales of wood coatings by delivering technical trainings and product briefings. The role focuses on ensuring proper application quality and addressing stakeholder concerns across contractors, architects, and manufacturers.

You will train dealers, influence offerings, and collaborate with Marketing and R&D on trials to derive insights about product strengths.

Qualifications

• Frontline technical personnel responsible for supporting sales of wood coatings by providing trainings and briefings.
• Ensure quality during application process and handle complaints.
• Plan and conduct trainings for Contractors, architects and manufacturers to impart technical clarity.
• Influence dealers and conduct briefing sessions to expand product portfolio.

Responsibilities

• Plan and conduct trainings on wood coatings products for Contractors, applicators, architects and furniture manufacturers to impart technical clarity and demonstrate product strengths
• Influence existing dealers as well as non-APL dealers in expanding product portfolio and assist them in selling wood coatings products by means of technical briefing sessions through shop meets
• Aid Marketing and R&D in conducting product trials and building inferences on APL product strengths vis‑a‑vis market products
• Devise ways in which product strengths can be communicated to consumers and influencers
• Provide on-site training to ensure right application and perform quality checks of wood coatings sample panels
• Design collaterals of wood coatings products and improvise content to highlight product strengths
• Assist verticals in handling complaints related to wood coatings products and analyze complaints to avoid recurrence

Skills

Training delivery

Stakeholder management

Quality assurance

Customer complaint handling

Product knowledge

Job description

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EXECUTIVE N - WOOD FINISHES TECHNOLOGIST

Location: Bangalore, KA, IN

Areas of Work: Sales & Marketing

Job Id: 15016

External Job Description

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of wood coatings products ranging from melamine to high end PU coatings in defined geography by providing products trainings and briefings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.

Business objective

• Aid frontline sales workforce in Retail and Project Sales by means of creating awareness on wood coatings product features and selling points

Stakeholder Management

• Plan and conduct trainings on wood coatings products for Contractors, applicators, architects and furniture manufacturers to impart technical clarity and demonstrate product strengths
• Influence existing dealers as well as non-APL dealers in expanding product portfolio and assist them in selling wood coatings products by means of technical briefing sessions through shop meets
• Aid Marketing function and Research and Technology function in conducting product trials and building inferences on APL product strength vis‑a‑vis products in the market
• Devise ways in which these product strengths can be communicated to the consumers and influencer

Quality Assurance:

• Provide on-site training as per requirements shared by verticals to ensure right application of products at the site
• Perform the quality checks of wood coatings sample panels before providing to stakeholders like contractors, architects etc.
• Design the collaterals of wood coatings products and improvise the content to highlight product strengths

Customer Complaints

• Assist all the verticals in handling complaints related to wood coatings products that could not be solved at their level

Perform the analysis of customer complaints reported and design specific inputs and interventions to avoid reoccurrence of complaints

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LinkedIn