Executive - Last Mile

Essar Group; Kolkata District; In loco; INR 500.000 - 800.000; Tempo pieno

Descrizione del lavoro

Essar Group in Kolkata seeks an Executive – Last Mile to manage daily last-mile delivery operations, including dispatch coordination, fleet management, delivery monitoring, and issue resolution. The role involves ensuring timely deliveries, high operational efficiency, and adherence to FMCG quality standards with extensive field travel.

Your responsibilities include coordinating daily dispatches and rider allocation, monitoring performance against SLAs, improving route efficiency, handling fresh

Competenze

• Bachelor’s degree in Operations, Logistics, Supply Chain, or a related field preferred.
• 3–5 years of experience in last-mile delivery, FMCG, logistics, D2C, or e-commerce operations.
• Hands-on experience in dispatch, fleet coordination, and delivery partner management.
• Proficiency in MS Excel/Google Sheets and operational tracking systems.
• Strong coordination, problem-solving, and execution skills.
• Willingness to work in shifts and travel extensively, including intercity travel.

Mansioni

• Coordinate daily dispatch, delivery schedules, fleet deployment, and rider allocation.
• Monitor delivery performance, SLAs, and resolve operational escalations.
• Improve route efficiency, vehicle utilisation, and delivery productivity.
• Ensure proper handling of fresh produce and compliance with operational SOPs.
• Conduct field visits across distribution centres, delivery zones, and partner locations.
• Maintain operational MIS, delivery trackers, and performance reports.

Conoscenze

Dispatch coordination

Fleet coordination

Delivery partner management

Problem solving

Execution

Field travel

Formazione

Bachelor's degree in Operations/Logistics/Supply Chain

Strumenti

MS Excel/Google Sheets

Operational tracking systems

Descrizione del lavoro

About the Role

The Executive – Last Mile will manage daily last-mile delivery operations, including dispatch coordination, fleet management, delivery monitoring, and issue resolution. The role ensures timely deliveries, operational efficiency, and adherence to FMCG quality standards, with extensive field travel.

Key Responsibilities

• Coordinate daily dispatch, delivery schedules, fleet deployment, and rider allocation.
• Monitor delivery performance, SLAs, and resolve operational escalations.
• Improve route efficiency, vehicle utilisation, and delivery productivity.
• Ensure proper handling of fresh produce and compliance with operational SOPs.
• Conduct field visits across distribution centres, delivery zones, and partner locations.
• Maintain operational MIS, delivery trackers, and performance reports.

Key Requirements

• Bachelor’s degree in Operations, Logistics, Supply Chain, or a related field preferred.
• 3-5 years of experience in last-mile delivery, FMCG, logistics, D2C, or e-commerce operations.
• Hands-on experience in dispatch, fleet coordination, and delivery partner management.
• Proficiency in MS Excel/Google Sheets and operational tracking systems.
• Strong coordination, problem-solving, and execution skills.
• Willingness to work in shifts and travel extensively, including intercity travel.