Executive - Front Office

C&W Services (S); Maharashtra; On-site; INR 360,000 - 480,000; Full time

Job summary

Cushman & Wakefield in Maharashtra, India, seeks an Executive - Front Desk & Admin to manage the front desk, coordinate travel, and support HR and administration. The role covers reception, calendar management, and liaison with vendors and internal teams.

The ideal candidate has strong communication, organizational skills, and attention to detail, with experience in office administration or hospitality. Office operations and confidentiality are essential.

Qualifications

• Graduate in any discipline; relevant admin or hospitality qualifications are an advantage.
• Prior front desk, office administration, reception or HR coordination experience is preferred.

Responsibilities

• Manage daily front desk operations and reception to ensure a welcoming, professional environment.
• Coordinate visitor management, calls, and meeting room bookings.
• Arrange travel bookings for staff and visitors, including itineraries as needed.
• Handle office supplies, stock levels, and courier services; maintain dispatch records.
• Coordinate housekeeping and facilities issues; report maintenance promptly.
• Manage calendars, schedule meetings, and handle emails and paperwork.
• Support HR coordination: interview scheduling, onboarding, and attendance tracking.

Skills

Verbal & written communication

Organizational & coordination skills

Customer service orientation

MS Office proficiency

Email & calendar management

Attention to detail

Confidential information handling

Problem solving & proactive approach

Education

Graduate in any discipline

Hospitality/administrative qualifications advantageous

Tools

MS Office

Email

Calendar management

Document management tools

Job description

Executive - Front Desk & Admin

Department: Administration / Facilities

Designation: Executive - Front Desk & Admin

Job Purpose

To manage front desk operations and provide administrative and HR coordination support, ensuring a professional reception experience, smooth day-to-day office operations, and timely completion of administrative responsibilities.

Key Responsibilities

• Front Desk & Reception Management: Manage daily front desk operations, including visitor reception, guest handling, and incoming calls. Maintain a professional, welcoming, and organized reception area. Maintain visitor registers and ensure compliance with visitor management procedures. Coordinate meeting room bookings and provide support to visitors and employees.
• Travel & Accommodation Coordination: Coordinate flight, train, and hotel bookings for employees and business visitors. Assist with travel arrangements, itinerary coordination, and booking-related documentation. Liaise with travel agencies and service providers to ensure smooth travel arrangements.
• Office Administration & Inventory Management: Manage office stationery, supplies, inventory, and other routine administrative requirements. Monitor stock levels and coordinate replenishment of office supplies. Handle incoming and outgoing courier services and maintain dispatch records. Maintain administrative files, records, documentation, and other office registers.
• Housekeeping & Facilities Coordination: Coordinate with housekeeping, maintenance teams, and other service providers to ensure smooth office operations. Monitor cleanliness and upkeep of the reception and common areas. Report and follow up on maintenance issues and ensure timely resolution.
• Meeting & Calendar Management: Schedule meetings, maintain calendars, and coordinate meeting room requirements. Manage emails, correspondence, and administrative follow-ups. Support internal meetings and assist with related logistical arrangements.
• HR & Recruitment Support: Coordinate interview schedules and communicate with candidates and interview panels. Support recruitment activities, onboarding formalities, and joining documentation. Maintain employee personal files and HR-related records, ensuring confidentiality. Assist with attendance tracking for office support staff and maintain accurate attendance records. Perform other HR and administrative duties as assigned.

Required Skills & Competencies

• Strong verbal and written communication skills.
• Good organizational, coordination, and time-management skills.
• Professional attitude and customer service orientation.
• Proficiency in MS Office, email, calendar management, and basic documentation.
• Ability to multitask and prioritize responsibilities.
• Attention to detail and accuracy in maintaining records.
• Ability to handle confidential information responsibly.
• Strong follow-up skills and a proactive approach to problem-solving.

Educational Qualifications & Experience

• Graduate in any discipline; relevant administrative or hospitality qualifications are an advantage.
• Prior experience in front desk operations, office administration, reception, or HR coordination is preferred.

Key Performance Expectations

• Professional and efficient front desk operations.
• Accurate maintenance of visitor, courier, inventory, and attendance records.
• Timely completion of travel bookings and administrative requests.
• Effective coordination with internal teams and external service providers.
• Timely support for recruitment, interviews, and onboarding activities.
• Compliance with company policies and established administrative procedures.

INCO: "Cushman & Wakefield"