Executive Facility - Soft Services

Cushman & Wakefield; Bengaluru; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Cushman & Wakefield Bengaluru is seeking an Executive Facility - Soft Services to oversee housekeeping operations and vendor coordination. The role requires ensuring cleanliness standards, tracking issues, and coordinating with engineering for support. Must maintain logs and rosters, and ensure adherence to policies and KPIs.

Responsibilities include walk-throughs, monthly vendor performance discussions, and proactive communication for efficient space management and service delivery.

Formación

• Experience in facilities management and housekeeping operations.
• Ability to coordinate with Housekeeping team and supervisors.
• Strong adherence to SLA/KPI targets in services.

Responsabilidades

• Ensure housekeeping muster, deployment, and update on penalties/comments for improvement.
• Keep duty managers informed during TR/VIP visits.
• Address housekeeping issues with the team and track closures.
• Conduct facility walk-throughs to verify restroom and common area cleanliness.
• Interface with vendor performance discussions and monthly reviews.
• Maintain pantry and reprographic equipment upkeep and action as needed.
• Log communications for shift handover in technical and HK logs.
• Prepare facility tours and list required actions.
• Create weekly rosters for Helpdesk, Front Office, and Mail Room.
• Adhere to policies, processes, procedures and statutory documents.
• Coordinate with Engineering on issues requiring their support.
• Oversee Space Administration activities like space allocations, move orders, and reservations.

Descripción del empleo

Job Title

Executive Facility - Soft Services

Job Description Summary

Job Description

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information;

INCO: “Cushman & Wakefield”