Facility Executive - Airoli - Hdfc

Cushman & Wakefield; Mumbai; Presencial; INR 300.000 - 540.000; Jornada completa

Descripción de la vacante

Cushman & Wakefield in Mumbai seeks a Facility Executive to manage soft skill service delivery during the shift and oversee housekeeping coordination. You will ensure timely updates on penalties, VIP visits, and issue resolution while maintaining logs for the next shift.

The role requires coordinating with engineering for space-related needs, performing facility walk-throughs, and preparing weekly rosters for front desk and mail room. You will ensure adherence to policies and KPI targets.

Responsabilidades

• Manage complete soft skill service delivery during shift
• Ensure housekeeping muster, deployment and register updates for penalties/comments
• Keep Housekeeping duty manager/in-charge updated on TR/VIP visits
• Highlight and track housekeeping issues with the team for closure
• Perform facility walk-throughs to check restrooms, common areas, and development areas
• Discuss vendor performance with facility manager monthly
• Oversee pantry equipment and reprographic equipment upkeep and actions
• Record communications in Technical/HK team log book for next shift handover
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and notify team in advance
• Adhere to Policies, Processes, Procedures and statutory documents
• Ensure compliance with SLA & KPI
• Coordinate with Engineering for issues needing their help
• Provide daily oversight of Space Administration Office activities such as space allocations, work orders, relocations and conference room reservations
• Evaluate building and space uses to determine space allocations
• Create and coordinate processes for maintaining accurate space information

Descripción del empleo

Role & responsibilities

Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work.

Job Description

About the Role:

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information;