Job Responsibilities
- Do the product listings, catalogues, pricing, promotions, offers, and product content.
- Handle the sales operations on Amazon, Flipkart, and other online marketplaces.
- Execute e-commerce strategies to achieve monthly and annual sales targets.
- Monitor daily sales, orders, returns, cancellations, and inventory levels.
- Analyse marketplace performance and implement strategies to improve sales and profitability.
- Manage the Amazon Seller Central and Flipkart Seller Hub accounts.
- Plan and monitor online advertising and promotional campaigns.
- Improve product ranking, visibility, traffic, and conversion rates.
- Monitor customer complaints, returns, ratings, and negative feedback.
- Coordinate with inventory, warehouse, dispatch, and logistics teams to ensure timely order fulfilment.
- Analyse competitor pricing, products, offers, and market trends.
- Prepare daily, weekly, and monthly sales and performance MIS reports for the management.
- Ensure compliance with Amazon, Flipkart, and other marketplace policies.
- Identify new business opportunities and implement initiatives for overall e-commerce growth.
Required Skills
- Strong knowledge of Amazon Seller Central and Flipkart Seller Hub.
- Good understanding of e-commerce marketplace operations.
- Strong MS Excel and MIS reporting skills.
- Sales analysis and business planning skills.
- Team management and leadership skills.
- Good communication and coordination skills.
- Strong problem-solving and decision-making abilities.
Qualification & Experience
Qualification: Graduate / MBA preferred.
Experience: 2 - 4 years of relevant experience in E-commerce, Amazon, Flipkart, or online marketplace management.
Key Performance Indicators (KPIs)
- Monthly and Annual E-Commerce Sales
- Sales Growth and Profitability
- Order Processing and Dispatch Performance
- Return and Cancellation Rate
- Inventory Accuracy
- Advertising ROI
- Product Ranking and Visibility
- Customer Rating and Feedback
- Overall Marketplace Growth