Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Raebareli; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist in Raebareli, Uttar Pradesh to lead delinquency management and recover overdue payments while ensuring compliance with applicable regulations. You will manage a team of collection officers, visit customers, monitor performance, and develop strategies to improve collection rates, ensuring accurate records and timely reporting.

This role requires strong knowledge of regulatory requirements, risk management, and collaboration with

Qualifications

• Experience in debt management and collections.
• Familiarity with regulatory guidelines in loan recovery.
• Strong analytical and reporting abilities.
• Proven leadership of a collections team.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Manage a team of collection officers to achieve overall targets.

Skills

Debt Management

Debt Collection

Portfolio Management

Regulatory Compliance

Reporting and Analysis

Risk Management

Team Leadership

Vendor Management

Legal Proceedings

Job description

Job Summary

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Manage a team of collection officers to achieve overall targets.
• Rectify problems encountered during the collection process.
• Manage average collection reports to monitor and improve collection performance.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.
• Debt Collection Recovery.
• Risk Mitigation.
• Legal Proceedings.
• Record Keeping.
• Reporting.
• Compliance Regulations.

Required Qualifications and Experience

Key Skills

• Debt Management
• Debt Collection
• Portfolio Management
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Legal Proceedings