Customer Success Manager

Credgenics; Dadri, Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Credgenics in Dadri, Uttar Pradesh, India seeks a Customer Success professional to drive business growth through effective strategies and long-term customer satisfaction. You will build strong relationships and identify opportunities while collaborating with cross‑functional teams to resolve issues.

You will analyze customer feedback and market trends to improve products and services and present customer success metrics to senior management.

Responsibilities

• Develop and implement effective customer success strategies to drive business growth.
• Build and maintain strong relationships with customers to ensure long-term satisfaction.
• Identify and pursue new business opportunities to expand the customer base.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze customer feedback and market trends to improve products and services.
• Create and deliver presentations to senior management on customer success metrics.

Job description

• Develop and implement effective customer success strategies to drive business growth.
• Build and maintain strong relationships with customers to ensure long-term satisfaction.
• Identify and pursue new business opportunities to expand the customer base.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze customer feedback and market trends to improve products and services.
• Create and deliver presentations to senior management on customer success metrics.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.