Executive Credit Control

QodeNext; Mumbai; On-site; INR 650,000 - 700,000; Full time

Job summary

Qodenext in Mumbai is seeking a Credit Control Officer to manage receivables, monitor debtors, and reduce bad debts through proactive collection across channels.

You will coordinate with sales, billing, and finance to resolve disputes, ensure timely reporting, and maintain records of invoices, credit notes, and payments.

The role requires strong negotiation and communication skills, knowledge of GST/TDS, and the ability to drive improvements in credit control processes to meet monthly targets.

Qualifications

• B.Com or Business Management or Finance degree is required.
• Experience as a Credit Control Officer is required.
• Strong negotiating, communication, and analytical skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Proficiency with office and accounting software.

Responsibilities

• Ensure collection of receivables and reduce bad debts through vigilant monitoring of debtor accounts.
• Report customer queries accurately and timely.
• Conduct business development research and present findings to management.
• Engage with customers to provide effective solutions.
• Coordinate with sales to meet monthly collection targets.
• Liaise with Billing and internal teams to resolve disputes quickly.
• Obtain TDS certificates in TRACES format when needed.
• Track GST deductions and reflect credits on GST portal.
• Follow up to minimize deductions and ensure timely collections.
• Maintain regular communication with clients to facilitate payments.
• Improve and implement debt collection processes and escalate critical issues when necessary.
• Monitor debtor balances to reduce DSO.
• Coordinate reconciliations and No Due Certificates with customers and internal staff.
• Ensure compliance with credit and collection policies.
• Reconcile suspense accounts to limit unadjusted payments.
• Resolve taxation and compliance queries promptly.
• Maintain records of credit notes, debit notes, and invoices.
• Visit customer sites to pursue outstanding payments and meet targets.
• Build strong relationships to ensure smooth collections.

Skills

Credit Control Officer

Negotiation skills

Written and verbal communication

Debt collection laws

Payment plans and accounting

Office & accounting software

Education

B.COM or Business Management or Finance

Tools

Office & accounting software

Job description

About the Company

At Qodenext, we specialize in providing comprehensive traceability solutions, offering a range of services from technical consulting to implementation and support. Leveraging cutting-edge technologies such as Barcode, RFID, Vision, Cognitive Computing, IoT, Predictive Analysis, and emerging innovations, we empower our clients to seamlessly integrate their supply chains, ensuring end-to-end visibility and connectivity

Responsibilities :

• Ensure collection of receivables and reduce bad debts through vigilant monitoring of debtor accounts through various channels.
• Responsible for the accurate and timely reporting of customer queries.
• To conduct business development research and compile results for review by the management.
• To speak with the customers and provide them with solutions.
• Working with sales team with tight deadlines to achieve monthly Group collection targets set.
• Liaising with the Billing team and internal departments to resolve Client disputes quickly and efficiently.
• Ensure receipt of the TDS certificates – form 16A in TRACES format in case of difference in TDS deductions.
• GST deductions, updates, follow up from customers and ensuring credits reflected on GST portal.
• Reduce bad debts through vigilant monitoring over deductions made with regards to the Tax Deducted at source.
• Continuous follow ups via Mail, Phone & Visit to ensure payment collection from customers as per the invoices submitted and tracking of pending dues with regards to the sales & services rendered.
• Establish and maintain regular communications with clients to facilitate periodic payments.
• Improve and implement debt collection processes when there are any overdue invoices or payments and initiate legal procedures if necessary.
• Monitoring debtor balances to ensure a reduction in debtors DSO.
• Liaising with customers, as well as internal personnel including the sales team to facilitate periodic reconciliations, balance confirmations and No due certificates.
• Ensuring credit and collection policies and procedures are followed within organisation.
• To reduce Unadjusted payments by periodic reconciliation of suspense account.
• To ensure Taxation and compliance related queries are resolved on time.
• To maintain records of credit notes, debit notes and invoice.
• Conduct timely visits to customer sites to follow up on outstanding payments, ensuring collection targets are met.
• Build and maintain strong relationships with customers to facilitate smooth and consistent payment recovery.
• Address any payment-related concerns or disputes during visits and coordinate internally for quick resolution.
• Prepare and maintain visit reports, update payment commitments, and **escalate** critical issues to the finance/accounts team.
• Incentive working for sales and service team based on policy.

Qualifications

B.COM or Business Management or Finance.

Required Skills

Previous experience working as a Credit Control Officer.

Excellent negotiating skills.

Good written and verbal communication skills.

Familiarity with state debt collection laws.

Knowledge of payment plans and accounting procedures.

Knowledge of office and accounting software.

Pay range and compensation package

The CTC offered for this role is 6.50 LPA to 7 LPA.