Executive - Client Servicing

Target Edge; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Target Edge is seeking a Client Servicing Executive with 1-2 years of experience who can independently handle day-to-day client communication and ensure smooth execution of campaigns from concept to delivery.

Based in Goregaon, Mumbai, the role involves coordinating with Creative, Copy, Media and Production teams, maintaining strong client relationships, and supporting senior team members in strategy and growth initiatives.

Qualifications

• 1–2 years of experience in advertising or a creative agency.
• Bachelor's degree in Marketing, Advertising, Mass Communication, or related field.
• MBA is a plus (not mandatory).
• Strong communication and coordination skills.
• Ability to manage multiple projects with deadlines.

Responsibilities

• Act as main client contact for day-to-day communication and build strong relationships.
• Manage end-to-end campaign execution across digital, social, and ATL/BTL support.
• Coordinate with Creative, Copy, Media, and Production teams to meet briefs and timelines.
• Translate client requirements into clear internal briefs and align teams on deliverables.
• Review deliverables for quality, brand guidelines, and feedback loops.
• Prepare campaign updates, reports, and presentations; maintain trackers and MOMs.

Skills

Client management

Campaign coordination

Communication skills

Project management

Attention to detail

Education

Bachelor's degree in Marketing

MBA (preferred)

Job description

Job Summary

We are looking for a Client Servicing Executive with 1-2 years of experience who can independently handle day-to-day client communication and ensure smooth execution of campaigns. This role requires someone who can manage accounts at an execution level, coordinate across teams, and ensure timely delivery, while supporting senior team members in strategy and client growth initiatives.

Role Overview

We are looking for a Client Servicing Executive with 1-2 years of experience who can independently handle day-to-day client communication and ensure smooth execution of campaigns.

This role requires someone who can manage accounts at an execution level, coordinate across teams, and ensure timely delivery, while supporting senior team members in strategy and client growth initiatives.

Job Details

• Job Title: Client Servicing Executive
• Department: Client Servicing / Account Management
• Industry: Advertising & Brand Solutions
• Location: Goregaon, Mumbai
• Experience Required: 1-2 Years

Key Responsibilities

• Client Management: Act as a point of contact for clients for day-to-day communication; Build and maintain strong working relationships with clients; Understand client requirements, brand positioning, and campaign objectives; Ensure timely responses and proactive communication
• Campaign Execution: Manage end-to-end execution of campaigns (Digital, Social, ATL/BTL support); Coordinate with Creative, Copy, Media, and Production teams; Ensure deliverables are completed on time and as per brief; Track campaign timelines and manage multiple projects simultaneously
• Briefing & Coordination: Translate client requirements into clear and structured internal briefs; Ensure all teams are aligned on deliverables, timelines, and expectations; Follow up with internal teams to maintain workflow efficiency
• Quality Control: Review deliverables before sharing with clients; Ensure adherence to brand guidelines and campaign objectives; Manage revisions and feedback loops efficiently
• Reporting & Documentation: Prepare campaign updates, reports, and presentations; Maintain trackers, MOMs (Minutes of Meeting), and project documentation; Highlight risks, delays, or scope changes proactively
• Business Support: Assist in pitch preparations and proposal development; Support in identifying opportunities for upselling and cross-selling; Work closely with managers on client retention and satisfaction

Key Skills & Competencies

• Strong communication and coordination skills
• Good understanding of advertising campaigns (Digital/ATL/BTL)
• Ability to manage multiple projects and deadlines
• Strong attention to detail and problem-solving ability
• Basic understanding of client servicing and agency workflows
• Ability to work in a fast-paced environment

Educational Qualification

• Bachelor s degree in Marketing, Advertising, Mass Communication, or related field
• MBA is a plus (not mandatory)

Preferred Experience

• 1-2 years of experience in an advertising or creative agency
• Exposure to campaign execution, client coordination, and internal team handling
• Experience working on brand campaigns and social/digital deliverables

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.