Client Servicing Executive

Keka Technologies Private Limited; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

Keka Technologies Private Limited is seeking a driven Client Servicing Executive in Mumbai to lead day-to-day client communication, campaign execution, and brand strategy. You’ll work with internal teams and clients to deliver insight-driven campaigns, prioritizing B2B or technology sector experience.

The ideal candidate is proactive, organized, and confident managing multiple stakeholders while ensuring smooth project execution and strong client satisfaction.

Qualifications

• 3–5 years of experience in client servicing/account management, preferably in a creative or digital agency.
• Strategic mindset with the ability to think beyond execution and contribute to brand growth.
• Experience with financial services clients is preferred but not essential.
• Strong communication, problem-solving, and multitasking skills.
• Comfortable working in a fast-paced, collaborative environment.

Responsibilities

• Own client relationships, ensuring clear communication and alignment on goals and deliverables.
• Lead and contribute to brand and campaign strategy, using client insights and market understanding.
• Collaborate with creative, digital, and media teams to bring strategic ideas to life across platforms.
• Translate client briefs into actionable plans and guide project execution from start to finish.
• Present ideas, campaign progress, and performance updates confidently to stakeholders.
• Stay on top of industry and market trends (especially in finance) to bring proactive, strategic input.
• Support internal coordination and ensure timelines, deliverables, and campaign objectives are met efficiently.

Skills

Digital marketing understanding

Proactiveness

Confidence

B2B knowledge

Problem solving

Social media trends

Brand and campaign strategy

Interpersonal skills

Teamwork

Strong communication skills

Job description

We are looking for a driven and detail-oriented Client Servicing Executive to lead day-to-day client communication, campaign execution, and brand strategy. You’ll work closely with internal teams and clients to deliver effective, insight-driven campaigns with a preference for candidates who’ve worked in or with the B2B or technology sector.

The ideal candidate should be proactive, organized, and confident in managing multiple stakeholders while ensuring smooth project execution and strong client satisfaction.

Key Responsibilities

• Own client relationships, ensuring clear communication and alignment on goals and deliverables.
• Lead and contribute to brand and campaign strategy, using client insights and market understanding.
• Collaborate with creative, digital, and media teams to bring strategic ideas to life across platforms.
• Translate client briefs into actionable plans and guide project execution from start to finish.
• Present ideas, campaign progress, and performance updates confidently to stakeholders.
• Stay on top of industry and market trends (especially in finance) to bring proactive, strategic input.
• Support internal coordination and ensure timelines, deliverables, and campaign objectives are met efficiently.

Requirements

• 3–5 years of experience in client servicing/account management, preferably in a creative or digital agency.
• Strategic mindset with the ability to think beyond execution and contribute to brand growth.
• Experience with financial services clients is preferred but not essential.
• Strong communication, problem-solving, and multitasking skills.
• Comfortable working in a fast-paced, collaborative environment.

What We Offer

• Opportunity to work on high-impact campaigns across a diverse portfolio of brands and industries.
• A collaborative, fast-paced, and growth-oriented culture based in Andheri West, driven by teamwork, creativity, and mutual respect.
• Exposure to cross-functional teams and the chance to learn from experienced professionals across disciplines.
• Continuous learning opportunities that support skill development, innovation, and career growth.
• The freedom to take ownership, share ideas, and make a meaningful impact from day one.

Required Skills

digital marketing understanding proactivness confidence B2B Knowledge promlemsolving social media trends brand and campaign strategy interpersonal skills teamwork strong communication skills