Executive Assistant

Fia Technology Services; Gurugram District; On-site; INR 800,000 - 1,000,000; Full time

Job summary

FIA Global is seeking an experienced Executive Assistant for the Founders Office in Gurugram. The role requires handling high-volume communications, prioritizing tasks, and coordinating with cross-functional teams to keep strategic initiatives on track.

You will manage the founder's inbox, calendar, and critical projects with discretion, ensuring timely and professional communications in a fast-paced fintech environment.

Qualifications

• 4-5 years of experience as an Executive Assistant / Chief of Staff / Operations Manager in a VC-funded startup or fast-paced business.
• Excellent written and verbal communication; can write crisp, clear, professional emails.
• Strong organizational skills with the ability to multitask and prioritize under pressure.
• Comfortable with Google Workspace, Notion, Slack, Excel/Sheets, and project tracking tools.
• Highly reliable, trustworthy, and committed to confidentiality and discretion.
• Strong understanding of startup dynamics, urgency, and high-ownership working style.

Responsibilities

• Own and manage the Founders email inbox: draft, respond, and follow up on key communications.
• Calendar & meeting management: organize founder calendar, prepare agendas, documents and follow-ups.
• Strategic & operational support: bridge between the Founder and product, HR, finance, marketing, etc.
• Cross-functional coordination: align team OKRs, weekly priorities, and project deadlines; support investor communications.
• Documentation & reporting: prepare presentations, reports, and strategic documents as per Founder needs.

Skills

Communication skills

Organizational skills

Discretion

Tools

Google Workspace

Notion

Slack

Excel/Sheets

Project tracking tools

Job description

Designation & Details

Designation: EA to CEO

Location: Gurugram

Experience: 4-5 Years of relevant experience

CTC: 8 ~ 10 lacs

Working Days: 5.5 days (Alternate Saturdays off)

Contact: [e-mail]

Preferred Industry

FMCG, Insurance, banking, Fin-tech, micro finance

About the Company

We are a leading organization in the fintech industry, offering a dynamic and professional work environment. We believe in fostering a culture of growth, collaboration, and inclusivity.

Role Overview

We're looking for a sharp, proactive, and highly reliable Executive Assistant Founders Office who has directly worked with startup Founders or CXOs and understands the fast-paced, high-stakes environment of a growing company. This role is for someone who can own the Founder's time, communication, and priorities, while ensuring nothing falls through the cracks. You must be experienced in managing high-volume inboxes, filtering and responding to emails on behalf of the Founder, coordinating with internal and external stakeholders, and managing strategic tasks discreetly and efficiently.

Key Responsibilities

Founder Support & Inbox Management

• Own and manage the Founders email inbox: draft, respond, and follow up on key communications.
• Prioritize and highlight critical messages requiring attention and prepare summarized briefs. Act as the communication gatekeeper, ensuring timely responses and professional tone.

Calendar & Meeting Management

• Organize and maintain the Founders calendar, prioritize meetings, and optimize scheduling. Ensure all meetings are well-prepped with agendas, documents, and follow-ups tracked.

Strategic & Operational Support

• Serve as the bridge between the Founder and teams like Product, HR, Finance, Marketing, etc.
• Follow up on action items with stakeholders and ensure timely execution. Maintain confidentiality while handling sensitive business information and decisions.

Cross-functional Coordination

• Help align team OKRs, weekly priorities, and project deadlines through structured tracking.
• Support investor communication, high-level business meetings, and founder-led projects.

Documentation & Reporting

• Prepare presentations, reports, research briefs, and strategic documents as per the Founders needs.

Requirements

• 45 years of experience as an Executive Assistant / Chief of Staff / Operations Manager in a VC-funded startup or fast-paced business. Must have worked directly with a Founder, CEO, or CXO and handled high-level communication on their behalf.
• Excellent written and verbal communication skills; can write crisp, clear, and professional emails.
• Strong organizational skills with the ability to multitask and prioritize under pressure.
• Comfortable with Google Workspace, Notion, Slack, Excel/Sheets, and project tracking tools.
• Highly reliable, trustworthy, and committed to confidentiality and discretion.
• Strong understanding of startup dynamics, urgency, and high-ownership working style.

Preferred Qualifications

• Prior experience supporting startup founders in Series A/B+ stage companies.
• Exposure to business strategy, investor relations, or business operations.
• Educational background in business, communications, or management is a plus.

About company

FIA Global, a fintech organization operating in the Banking Correspondent business, is dedicated to "Creating an impactful future and Transforming billion lives."

FIA Global aggregates socially impactful products and services and delivers them to low-income masses through our extensive distribution network of micro-entrepreneurs.

FIA Global expertise lies in:

• Developing technology for mobility and online payment solutions for the masses.
• Creating and managing distribution networks for our partners.
• Designing analytics and risk management tools for optimizing networks.
• Implementing financial inclusion programs.

Learn more www.fiaglobal.com