Executive

Midmark India Pvt Ltd.; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Midmark India Pvt Ltd. in Mumbai seeks a service operations professional to manage service and sales orders for two regions, prepare AMC invoices, and identify spare parts. The role involves MIS reporting, RMA handling, and coordinating spare parts codes, ensuring smooth dispatch and reporting workflows.

The position requires accuracy in documentation and collaboration with cross-regional teams to maintain timely service delivery and inventory control.

Responsibilities

• Prepare service orders and sales orders for two regions.
• Prepare AMC/CMC invoices for both regions.
• Identify new spare parts and arrange for new spare codes.
• Prepare monthly MIS reports on Service TAT and dispatch analysis.
• Create IOTs for spare parts products, wherever required.
• Share daily spare parts dispatch details.
• Update monthly stock records for the monthly binder.
• Prepare pending shipping reports during Himanis absence.
• Handle RMA activities for spare parts orders.

Job description

Key Responsibilities:

1. Prepare service orders and sales orders for two regions.
2. Prepare AMC/CMC invoices for both regions.
3. Identify new spare parts and arrange for new spare codes.
4. Prepare monthly MIS reports on Service TAT and dispatch analysis.
5. Create IOTs for spare parts products, wherever required.
6. Share daily spare parts dispatch details.
7. Update monthly stock records for the monthly binder.
8. Prepare pending shipping reports during Himanis absence.
9. Handle RMA activities for spare parts orders.