Executive

Digitide; Jajpur; On-site; INR 670,000 - 1,004,000; Full time

Job summary

Digitide is seeking an Executive to lead the back‑office functions for the CLM Domestic Diversified – Manpower segment. You will ensure seamless contract processing, accurate data management, and timely support to field teams, acting as a bridge between clients and internal stakeholders to drive service excellence and compliance.

You will coordinate with field teams, maintain databases, monitor KPIs, and assist in proposals and invoicing.

Qualifications

• Bachelor's degree in Business Administration, HR, or related field.
• Minimum 3 years of experience in back‑office or operations within a manpower services environment.
• Strong knowledge of contract lifecycle management (CLM) principles.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite and ERP/CRM systems.
• Detail‑oriented with strong analytical and problem‑solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Team player with leadership potential.
• Understanding of local labor laws and compliance requirements.
• Fluent in English; additional language proficiency is a plus.

Responsibilities

• Manage daily back‑office operations for the CLM Domestic Diversified portfolio.
• Coordinate with field teams to ensure timely contract execution and documentation.
• Maintain and update client and contract databases with high accuracy.
• Monitor key performance indicators and generate regular operational reports.
• Resolve client inquiries and issues promptly, escalating when necessary.
• Ensure compliance with company policies, legal standards, and industry regulations.
• Assist in the preparation of proposals, quotations, and service agreements.
• Support recruitment and onboarding processes for manpower resources.
• Identify process improvement opportunities and implement best practices.
• Collaborate with finance to reconcile billing, invoicing, and payment cycles.

Skills

Strong communication

MS Office

Analytical thinking

Leadership potential

Team player

Compliance awareness

English fluency

Education

Bachelor's degree in Business Administration, Human Resources, or related field

Tools

ERP/CRM systems

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

The Executive will lead the back‑office functions of the CLM Domestic Diversified – Manpower segment, ensuring seamless processing of contracts, accurate data management, and timely support to field teams. This role acts as a bridge between clients, internal stakeholders, and operational staff to drive service excellence and compliance.

Responsibilities

• Manage daily back‑office operations for the CLM Domestic Diversified portfolio.
• Coordinate with field teams to ensure timely contract execution and documentation.
• Maintain and update client and contract databases with high accuracy.
• Monitor key performance indicators and generate regular operational reports.
• Resolve client inquiries and issues promptly, escalating when necessary.
• Ensure compliance with company policies, legal standards, and industry regulations.
• Assist in the preparation of proposals, quotations, and service agreements.
• Support recruitment and onboarding processes for manpower resources.
• Identify process improvement opportunities and implement best practices.
• Collaborate with finance to reconcile billing, invoicing, and payment cycles.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or related field.
• Minimum 3 years of experience in back‑office or operations within a manpower services environment.
• Strong knowledge of contract lifecycle management (CLM) principles.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite and ERP/CRM systems.
• Detail‑oriented with strong analytical and problem‑solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Team player with leadership potential.
• Understanding of local labor laws and compliance requirements.
• Fluent in English; additional language proficiency is a plus.

Job Info

• Job Identification 271827
• Job Category Customer Support/Operations | BPM